Featured promotions at T-Mobile Promenade Plaza T-Mobile Store

Featured categories at T-Mobile Promenade Plaza T-Mobile Store

Compare Plan Prices vs the Other Carriers at  T-Mobile Promenade Plaza T-Mobile Store

Featured reviews at T-Mobile Promenade Plaza T-Mobile Store

Maegan Stamps
April 16, 2026, 9:15 p.m.
I am so happy with T-Mobile. I was hesitant to switch initially, I was a longtime Verizon user and also had AT&T and Spectrum for a while. I have been extremely happy with my service at T-Mobile. This location has always provided great customer service. I got my screen protector replaced at this location today, and Fran was awesome. She was funny and provided me with great customer service. Not only that, she went above and beyond to help an older woman who was in line before me. It was so refreshing to see someone going beyond the typical job expectations to help out this customer and ensure she was completely taken care of. Thank you Fran, for not just giving great customer service, but for going out of your way and doing more than what is required or expected by an employee - and just for being a genuinely kind and generous human being! View on Google
Carol Copeland
March 30, 2026, 1:37 a.m.
I had an amazing experience at the T-Mobile store in Alabaster! After dropping my iPhone and dealing with it not working properly, I knew it was time for an upgrade—especially since I needed more storage. I actually arrived before the store opened, and Neil went above and beyond right from the start. He came to the door and was even willing to let me in early, which I truly appreciated. I chose to wait, and throughout the entire process, he remained incredibly courteous, patient, and professional. Neil made what could have been a stressful situation feel easy and smooth. His customer service was top-notch, and he made sure I got exactly what I needed. I also want to mention Priscilla—although she didn’t assist me directly, she was very kind and welcoming. Overall, it was an awesome experience. I highly recommend anyone in the area to visit the T-Mobile store in Alabaster, AL. Kudos to the entire team! View on Google

Additional information about T-Mobile Promenade Plaza T-Mobile Store

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Promenade Plaza T-Mobile Store - 750 Colonial Promenade Pkwy
 Interior photo of T-Mobile Store at Promenade Plaza T-Mobile Store, Alabaster, AL
T-Mobile Promenade Plaza T-Mobile Store - 750 Colonial Promenade Pkwy

T-Mobile Promenade Plaza T-Mobile Store
750 Colonial Promenade Pkwy
(205) 620-6190


Alabaster’s 5G leader — with coverage and perks that go beyond wireless. T-Mobile delivers America’s largest, fastest, and most advanced 5G network — now backed by satellite connectivity. Visit us at T-Mobile Promenade Plaza T-Mobile Store to shop the latest phones from Apple, Samsung, and Google, and get expert help with the best deals and flexible payment options.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories In-Store Only
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile

Locations near T-Mobile Promenade Plaza T-Mobile Store

T-Mobile Experience Store
T-Mobile Montgomery Hwy & I 459 N
10.1 miles away
5.0
T-Mobile Store
T-Mobile US 31 & I-65
7.0 miles away
4.3
T-Mobile Store
T-Mobile at Sam's Club
9.5 miles away
5.0

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Promenade Plaza T-Mobile Store for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Promenade Plaza T-Mobile Store for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store