Featured promotions at T-Mobile Promenade Plaza T-Mobile Store

Featured categories at T-Mobile Promenade Plaza T-Mobile Store

T-Mobile Network Performance

Data provided by Umlaut From April-2025 to September-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
92
/100
Verizon
89
/100
AT&T
81
/100
5G coverage availability
More availability means having access to 5G speeds more often.
93 %
94 %
AT&T
76 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
256
Mbps
AT&T
100
Mbps
Verizon
65
Mbps
Compare another location
Man looking at a cellphone
T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Compare Plan Prices vs the Other Carriers at  T-Mobile Promenade Plaza T-Mobile Store

Featured reviews at T-Mobile Promenade Plaza T-Mobile Store

Margaret Angela Cook
Feb. 24, 2026, 12:30 a.m.
Hi! The score is a 10 with Neil and my new I phone 15! I'm extremely satisfied with my experience on Sunday afternoon 2/22/26 with Neil who did an amazing job! Neil made sure my experience was as easy for me as possible by transferring my information from the older I phone 11 I used for almost 6 years. I take good care of my phone. Although I could not afford the I phone 17 at this time I was shown all my options and able to get an affordable monthly payment added to my bill each month. Neil is calm, cool, and collected! This matters to me a lot since I give similar customer service in the retail positions I have served in for over 40 years. I was lacking good sleep and Neil was patient when I needed to have some information repeated. I left feeling confident about my purchase. I like the location of this T-Mobile in Alabaster. The coworker of Neil's was very good at his customer service also. I did not get his name. He was surrounded by 3 adults with lots of needs and handled everything very well. A few years ago I talked my parents into going with T-Mobile and it has been a very satisfying experience for them. Mom always tells me she is helped very well when she has to go by for assistance at the Gadsden, AL location. They certainly are thankful after being treated deceitfully by other dealers in the past. I love all the pink lights and pink throughout T-Mobile!😁 Thank You all so much for serving us well with T-Mobile! Neil and his coworker shined in their customer service while helping me and everyone during my visit and purchase. Have a great day! View on Google
Ben
Jan. 29, 2026, 8:23 p.m.
I went in knowing I wouldn't be buying a phone then, but had several questions that the employees were happy to answer. They were incredibly helpful and I'll be returning when I eventually upgrade my phone. View on Google

Additional information about T-Mobile Promenade Plaza T-Mobile Store

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Promenade Plaza T-Mobile Store - 750 Colonial Promenade Pkwy
 Interior photo of T-Mobile Store at Promenade Plaza T-Mobile Store, Alabaster, AL
T-Mobile Promenade Plaza T-Mobile Store - 750 Colonial Promenade Pkwy

T-Mobile Promenade Plaza T-Mobile Store
750 Colonial Promenade Pkwy
(205) 620-6190


Alabaster’s 5G leader — with coverage and perks that go beyond wireless. T-Mobile delivers America’s largest, fastest, and most advanced 5G network — now backed by satellite connectivity. Visit us at T-Mobile Promenade Plaza T-Mobile Store to shop the latest phones from Apple, Samsung, and Google, and get expert help with the best deals and flexible payment options.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories In-Store Only
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile

Locations near T-Mobile Promenade Plaza T-Mobile Store

T-Mobile Experience Store
T-Mobile Montgomery Hwy & I 459 N
10.1 miles away
5.0
T-Mobile Store
T-Mobile US 31 & I-65
7.0 miles away
4.2
T-Mobile Store
T-Mobile at Sam's Club
9.5 miles away
5.0

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Promenade Plaza T-Mobile Store for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Promenade Plaza T-Mobile Store for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store