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If you opt-in to receive SMS notifications, you will get text messages with scheduling updates regarding your scheduled installation if you opt in for SMS messages. For __On-Site Installation,__ a T-Mobile authorized installer (“__Authorized Installer__”) will reach out to arrange your installation date and  determine if a pre-installation visit is required. After the installation is scheduled, the Authorized Installer will install, setup, and test the Device(s) at the Approved Location. This includes evaluating the Approved Location for appropriate placement of any Device(s) or other equipment. __Are There Any Warranties for the Installation Services?__ No. Except for any written warranty that may be provided with a Device you purchase from us, the Installation Services and Devices are provided on an “as is” and “with faults” basis and without warranties of any kind. We make no representations or warranties, express or implied, including any implied warranty or merchantability or fitness for a particular or intended purpose. You waive any implied warranties, including warranties of merchantability or fitness for a particular purpose. We can’t and don’t promise uninterrupted or error-free Service and don’t authorize anyone to make warranties on our behalf. We are not responsible for the acts or omissions of any third party or for the loss of any data while that data is in the possession, custody, or control of any third party. __Are There Any Restrictions on How I Can Use the Installation Services?__ Yes. You agree that you will only use the Installation Services in compliance with all applicable laws and regulations. You may not use the Installation Services in such a way that causes us to be out of compliance with any laws or regulations. You cannot make unauthorized modifications to the Devices installed using the Installation Services, including any equipment or technology deployed as part of the Installation Services. Improper use and/or unauthorized modifications can lead to short circuits and other mechanical issues, as well as increased risks of fire that could result in personal injury or significant property damage. __VIRTUAL INSTALLATION__ __What Is Virtual Installation?__ T-Mobile’s installation partner provides virtual installation that helps customers find the best location for their T-Mobile Internet equipment. During the session, a technician will connect with you by video and guide you step-by-step through set up and placement to improve your Wi-Fi experience. __What Information is Shared with the Installation Partner?__ T-Mobile only shares information necessary to facilitate scheduling and completing your virtual installation session. This includes your name and contact information and relevant equipment and service information. This information will only be used to schedule and conduct your installation session and provide limited customer support during your session. __What Access will the Technician Have to my Computer and Devices?__ You have the option of using the LogMeIn Rescue platform. If you agree to this platform for your installation, you will be required to accept  the LogMeIn Rescue Terms and Conditions, located here: [https://www.goto.com/company/legal/terms-and-conditions](https://www.goto.com/company/legal/terms-and-conditions). If you opt-in to use this platform, the Authorized Installer will be able to: (1) control or view your desktop, (2) view system information, (3) transfer, delete, overwrite or copy files or folders, (5) reboot, (6) run scripts, (7) deploy rescue calling card, and (8) invite technician for collaboration. You can revoke permissions or end the session at any time. If you do not want to use this platform, you can proceed with the installation services as a voice-only call. __What Responsibilities Do I Have for Virtual Installation?__ You agree to provide accurate contact and set up information and follow the technician’s instructions safely and reasonably. You are also responsible for making sure no private or sensitive materials are visible during the video session. __ON-SITE INSTALLATION__ __What Responsibilities Do I Have for On-Site Installation?__ You are responsible for getting any necessary licenses, permissions, or permits for the Installation Services, and represent and warrant that you have all necessary rights, licenses, and permissions. This includes permission from any applicable landlords, mortgagees, or property management companies. You agree to indemnify and defend us against any claims resulting from your failure to obtain the appropriate licenses, permissions, or permits for the Installation Services. You are responsible for the conditions at the Approved Location(s). This means ensuring that the Approved Location is safe for and free from any hazards or dangers to the Authorized Installers. This includes making sure the Authorized Installers know any site rules and that the Approved Location is free from any substance identified as hazardous, toxic, or dangerous (collectively, the “__Hazardous Substances__”). You’re responsible for identifying, investigating, and remediating any Hazardous Substances, and you agree to indemnify and defend us against any claims related to the Hazardous Substances (unless the Installation Services alone resulted in the Hazardous Substances). You’re also responsible for any property damage or personal injury, or death of an Authorized Installer at the Approved Location caused by you, your employees, officers, agents, or contractors/subcontractors. This includes any death or injury caused by the conditions at the Approved Location. __Do You Need Access to the Approved Location?__ For On-Site Installation, yes. You need to provide the Authorized Installers access to, and use of, the Approved Location so they can perform the Installation Services. This includes entering and exiting the premises and providing any and all utility connections (including access to electrical power and your existing telecommunications line). You are responsible for any costs associated with the use of electrical power during the installation. If you do not have a telecommunications line or service, you agree that the Authorized Installer can install and connect the telecommunications line/service at the Approved location, at your expense. If the Authorized Installer cannot access the Approved Location on the installation date, then you will be charged for the installation and will pay an additional charge for them to return and complete the Installation Services at a later date. ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen with an Expert __Get guided support over the phone or while shopping in-store__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
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