Service Agreement

CUSTOMER ACCEPTANCE: By checking the box presented on the 'Review changes' page, or activating or using T-Mobile service, you agree that:

  • For non-tax inclusive rate plans, you will be charged a monthly Regulatory Programs ('RPF') & Telco Recovery Fee ('TRF') (not a government required tax or charge) totaling $3.18 for Voice Lines and $1.16 for Mobile Internet Lines ('MI') (subject to change without notice; plus tax). Of the $3.18 total charge for voice lines, $0.60 is applied to the RPF and $2.58 is applied to the TRF. For MI lines $0.15 is applied to the RPF and $1.01 is applied to the TRF. These fees may not apply to certain data devices/services. If you are on a tax inclusive rate plan, you will not pay these fees. International rates and roaming charges may apply. Certain rates are subject to change at any time. If you have a device or accessory under one of our device programs, refer to your agreement for the specific terms and conditions of that program
  • Paperless Billing. You are consenting to receive your bill electronically and will not receive a paper bill. You can review your paperless bill by accessing your account at www.T-Mobile.com or by following the link provided in your notification e-mail or text message. You can print a copy of your bill for free and request a mailed copy of your bill. You can update your billing preferences in your account at www.T-Mobile.com or by calling T-Mobile. Please read the complete Paperless Billing Terms & Conditions available at www.t-mobile.com/billterms.
  • Your 'Agreement' with T-Mobile includes: (a) this Service Agreement; (b) T-Mobile's 'Terms and Conditions'; and (c) any terms specific to your Rate Plan or service. You can obtain copies of T-Mobile's Terms and Conditions and your Rate Plan specific terms at www.T-Mobile.com (www.T-Mobilepr.com for Puerto Rico customers), or by calling Customer Care at (800) 937−8997 or 611 from your T-Mobile phone. You agree you have received and read your Agreement. The English version of this Agreement will control over any other version.
  • T-MOBILE REQUIRES ARBITRATION OF DISPUTES UNLESS YOU PREVIOUSLY OPTED-OUT PURSUANT TO T-MOBILE'S TERMS AND CONDITIONS.