Upgrade ready every year

Our best Go5G plans have benefits that give you the freedom to upgrade when you want. Upgrade your phone every year with Go5G Next.

Yearly Upgrade overview

With Go5G Next you can upgrade yearly, it just requires that you open a new financing agreement while on Go5G Next, be on that agreement for at least six months, and have paid off 50% of cost of the phone. Simply trade in your device in good working condition and T-Mobile will cover your remaining device payments, up to half of your device cost! With Go5G Next you can also take advantage of any in-market phone promotions with your yearly upgrade.

How does Yearly Upgrade work?

Switch to Go5G Next.
Score a new phone on T-Mobile’s no-interest phone payment plan (learn more about Equipment Installment Plans, or EIP) with any eligible offer. After 6+ months and half of your phone is paid off - the average customer does this within 12 months of getting a device - you’re ready to upgrade!
Simply trade in your old phone in good condition (T-Mobile pays off your remaining EIP!) and upgrade to the latest phone on a new EIP.

What features do I get with Go5G Next?

Be-upgrade ready every year
Unlimited Premium Data
Apple TV+ and Netflix ON US
50GB of high-speed hotspot data
Free in-flight Wi-Fi, streaming, and messaging where available
15GB of high-speed data in Canada & Mexico included
5GB High Speed in 215+ countries
Taxes & Fees Included
Go5G Next does not offer free lines. Any previous free line will now be billed at a discounted rate.

What features do I get with Go5G Business Next?

Be upgrade-ready every year
Unlimited Premium Data
Microsoft 360 or Netflix ON US
100GB of high-speed hotspot data
Free in-flight Wi-Fi, streaming, and messaging where available
15GB of high-speed data in Canada & Mexico included
5GB High Speed in 215+ countries
Taxes & Fees Included (TI) and Taxes & Fees excluded (TE) options
Go5G Next does not offer free lines. Any previous free line will now be billed at a discounted rate.

What plans are eligible for the Yearly Upgrade benefit?

Go5G Next
Go5G Next Military
Go5G Next First Responders
Go5G Next 55
Go5G Next Puerto Rico
Go5G Next DHH
Go5G Business Next
Go5G Military Business Next
Go5G First Responder Business Next
Go5G DHH Business Next

How do I enroll for the Go5G Next yearly upgrade benefit?

You will automatically become eligible for a yearly upgrade when you have or activate a voice line on Go5G Next, open a new financing agreement and be on that agreement for at least six months. When you have paid off 50% of cost of the phone, simply trade in your device in good working condition and T-Mobile will cover your remaining device payments up to half of your device cost - no waiting. With Go5G Next you can also take advantage of any eligible in-market phone promotions with your yearly upgrade. And new and existing customers always get the same great phone deals.

Where can I redeem my Go5G Next yearly upgrade?

You can redeem your yearly upgrade in any T-Mobile store, via the T-Mobile app or myT-Mobile.com, or at the T-Mobile kiosk in Costco. Other national retailers will not be able to redeem your yearly upgrade.

Business customers on Go5G Business Next plans can redeem in T-Mobile stores, or call Customer Support.

Can I shop in National Retail stores for Go5G Next and get the yearly upgrade?

To be eligible for the Go5G Next yearly upgrade, you must be on the Go5G Next plan. Customers in our national retailers like Apple, Best Buy, Walmart or Samsung must switch to Go5G Next by speaking to T-Mobile customer support, visiting any of our stores or Costco locations, on the T-Mobile app or in your myT-Mobile.com. Once you are on Go5G Next, you can trigger your upgrade eligibility when you open a T-Mobile financing agreement. And when you’re ready to upgrade, you can redeem in any T-Mobile store, via the T-Mobile app or myT-Mobile.com, or at the T-Mobile kiosk in Costco.

Business customers who want to switch to Go5G Business Next can go into a T-Mobile store, call Customer Support, or self-serve in their portal. Business customers will not have the option to transact in National Retail stores such as Apple, Best Buy, Walmart or Samsung.

How does this work with Forever Upgrade?

If you were one of the customers who qualified for Forever Upgrade in 2021, Forever Upgrade and the Go5G Next yearly upgrade benefit can be used independently. It’s up to you which program best suits your needs.

Forever Upgrade is a T-Mobile exclusive program that gives customers value now and forever. Customers who were on Magenta MAX and enrolled in Forever Upgrade, can migrate to Go5G Plus or Go5G Next and keep their benefit which will lock in up to $800 off in trade-in value forever. Every two or more years, trade in your eligible phone in good condition and upgrade to the latest iPhone to get up to $800 off via monthly bill credits. And you can repeat that forever.

If you qualify for both Forever Upgrade and the yearly upgrade benefit on Go5G Next, you can decide which upgrade program works best for you.

Received a Yearly Upgrade status change notice?

You’ve recently made a change to your rate plan that no longer qualifies for a yearly upgrade. In order to qualify for your yearly upgrade benefit, you must remain on an eligible Go5G Next plan. To re-enroll, change your rate plan back to an eligible Go5G Next plan within 30 days to keep your yearly upgrade benefit on your current open EIP.

How do I review my current plan and benefits?

To manage your current plans, add-ons, and review your account benefits, sign in to your account.

Get the T-Mobile app to access your account and get the latest news.

Business customers, access your account through your Self-Serve portal.

You can also visit your local T-Mobile store or contact us at 1-800-866-2453 for assistance.

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