Learn how to activate T-Mobile data on a Windows computer with eSIM.

What you need to use it

• A Windows based computer with an eSIM
• Running Windows 10 Creator Edition (1703) or newer
• Access to the internet over Wi-Fi or Ethernet
• Be located inside the United States of America when activating

Activate T-Mobile Service

1. Select the Network icon and choose the option to Connect with a data plan.
   Get steps for Windows 11 or 10.
2. Select the T-Mobile icon, then choose Get Connected.
3. Choose your rate plan and select Continue.
4. Sign into your T-Mobile account or create a new one.
5. Make sure your primary place of use address is correct and choose Continue.
6. Enter payment information and select Continue.
7. Follow the prompts to create your PIN, review your order, and accept the Terms & Conditions.
8. Choose Place my order.
9. Once the order is complete, choose to start using your profile now.

Download your eSIM

Use these steps if you’ve contacted T-Mobile to activate your account or need to transfer your service to a different computer.

1. On your computer, choose Start > Settings > Network & Internet.
2. Select Cellular > eSIM profiles > Add a new profile.
   Get steps for Windows 11 or 10.
3. Choose Let me enter an activation code > Next.
4. Enter the SM-DP+ Address, then choose Next > Close.

Connect to T-Mobile data

1. On your computer, choose Start > Settings > Network & Internet.
2. Select Cellular > eSIM profiles and choose the T-Mobile profile.
3. Select Use and agree to using cellular data for your data plan.
4. When finished, follow steps 1 & 2, but choose Stop using instead.

Change your plan

1. On your computer, choose Start > Settings > Network & Internet.
2. Select Cellular > View my account.
3. Choose Get connected > Continue.
4. Log into your T-Mobile account.
5. Select Manage data plan and choose your rate plan.
6. Follow the prompts to enter your payment information, enter your PIN, review your order, and agree to the terms & conditions.
7. Choose Place my order.

Delete eSIM

Deleting an eSIM profile does not cancel your T-Mobile account. Contact us for help with that.

1. On your computer, choose Start > Settings > Network & Internet.
2. Select Cellular > eSIM profiles and choose the T-Mobile profile.
3. Select Delete > Yes.

Get Help

If something doesn’t go smoothly, we’ll let you know what to do next in the app. Here are some important tips:

• Make sure you’re already connected to the internet over Wi-Fi or Ethernet and can pull up a web page before trying to activate service again.
• Don’t use an international credit card or a debit card that only works with a PIN.
• If you’ve forgotten your PIN, you can reset it online.