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Stay up-to-date with your account activity, from alerts of recent changes to up to two years of account history.

 

 
Account alerts
 

T-Mobile will alert you to the following changes to your account:

  • Address changes
  • Device orders and order updates
  • Family Allowance limits reached
  • New paperless bills
  • Payments (EIP payments, EasyPay payments, payment history, payment arrangements, and scheduled payments)
  • Phone security
  • Plan changes
  • Service changes

T-Mobile app

In the app, your account alerts, if any, appear on the Home screen. 

T-Mobile.com

  1. Log in to T-Mobile.com.
  2. Select My Account, then Account Activity.
  3. Select Account History. Any alerts on your account are listed in the upper-left corner.
 
Account history
 

T-Mobile app

  1. Open the T-Mobile app and select BILL.
  2. Go to the bottom and select Account history.
  3. Select the category and time-range. Only documents are available for 12 months; other account history types are available for the last 12 months or the last 12 events.
  4. View the account history.

T-Mobile.com

You can access documents from the previous 24 months on T-Mobile.com. Other types of account history, such as billing and payments, are available for the last 12 months (or last 12 events).

  1. Log in to T-Mobile.com.
  2. Select My Account, then Account Activity.
  3. Select Account history.
  4. Select from the following filters for the category and date.
  5. Specific categories and date options
    Category Date
    Billing Last 30 days
    Payments Last 90 days
    Services Current year
    Account Previous year
    Device Up to two additional years
    Documents  
  6. Select Download PDF.
  7. Open and print the PDF.

Get documents in-store

You can get any of these documents at a T-Mobile store:

List of specific documents
  • AutoPay Agreement
  • Device Recovery Program Agreement
  • EIP Agreement
  • EIP Confirmation
  • ESIG Terms & Conditions
  • Indoor Coverage Selection Agreement
  • Line Suspension Statement
  • Personal Guarantor Agreement
  • Plan Change Agreement
  • Receipts
  • Receipt with Upgrade Agreement
  • Service Agreement

If you need assistance getting your documents, contact us and we can help.

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