Stay up-to-date with your account activity, from alerts of recent changes to up to two years of account history.
T-Mobile will alert you to the following changes to your account:
- Address changes
- Device orders and order updates
- Family Allowance limits reached
- New paperless bills
- Payments (EIP payments, EasyPay payments, payment history, payment arrangements, and scheduled payments)
- Phone security
- Plan changes
- Service changes
My T-Mobile
- Log in to My T-Mobile.
- Click your name in the upper right.
- Click Account History. Any alerts on your account are listed in the upper-left corner.
T-Mobile app
In the app, your account alerts, if any, appear on the Home screen. Just scroll to see them.
T-Mobile app
- Open the T-Mobile app and tap BILL.
- Scroll to the bottom and tap Account history.
- Select the category and time-range. Only documents are available for 12 months; other account history types are available for the last 12 months or the last 12 events.
- View the account history.
My T-Mobile
You can access documents from the previous 24 months on My T-Mobile. Other types of account history, such as billing and payments, are available for the last 12 months (or last 12 events).
- Log in to My T-Mobile.
- Click your name at the top right.
- Click Account history.
- Select from the following filters for the category and time-frame.
Category Time-frame - Billing
- Payments
- Services
- Account
- Devices
- Documents
- Conversations
- Last 30 days
- Last 90 days
- Current year
- Previous year
- All (24 months)
- Custom dates
- Click Download PDF.
- Open and print the PDF.
Get documents in-store
You can get any of these documents at a T-Mobile store:
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If you need assistance getting your documents, give us a call and we can help.