Stay up-to-date with your account activity, from alerts of recent changes to up to two years of account history.
T-Mobile will alert you to the following changes to your account:
- Address changes
- Device orders and order updates
- Family Allowance limits reached
- New paperless bills
- Payments (EIP payments, EasyPay payments, payment history, payment arrangements, and scheduled payments)
- Phone security
- Plan changes
- Service changes
T-Mobile app
In the app, your account alerts, if any, appear on the Home screen.
T-Mobile.com
- Log in to T-Mobile.com.
- Select My Account, then Account Activity.
- Select Account History. Any alerts on your account are listed in the upper-left corner.
T-Mobile app
- Open the T-Mobile app and select BILL.
- Go to the bottom and select Account history.
- Select the category and time-range. Only documents are available for 12 months; other account history types are available for the last 12 months or the last 12 events.
- View the account history.
T-Mobile.com
You can access documents from the previous 24 months on T-Mobile.com. Other types of account history, such as billing and payments, are available for the last 12 months (or last 12 events).
- Log in to T-Mobile.com.
- Select My Account, then Account Activity.
- Select Account history.
- Select from the following filters for the category and date.
- Select Download PDF.
- Open and print the PDF.
Category | Date |
---|---|
Billing | Last 30 days |
Payments | Last 90 days |
Services | Current year |
Account | Previous year |
Device | Up to two additional years |
Documents |
Get documents in-store
You can get any of these documents at a T-Mobile store:
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If you need assistance getting your documents, contact us and we can help.
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