T-Mobile Store

T-Mobile E 52nd & Madison

Open now
Sun: 12:00 pm - 5:00 pm
4.1/5
T-Mobile Home Internet
T-Mobile Prepaid
T-Mobile For Business
Connect by T-Mobile

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Featured categories at T-Mobile E 52nd & Madison

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T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won't even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured Promotions at T-Mobile E 52nd & Madison

APPLE

Get up to $1,000 off iPhone 18 Pro.

The ultimate pro iPhone. Get up to $1,000 off when you switch and bring your number, or trade in an eligible phone in any condition on an Experience Beyond plan.
Get up to $300 Back
ONLINE EXCLUSIVE

Get up to $200 back when you sign up for T-Mobile 5G Home Internet.

Check availability
Via Virtual Prepaid Mastercard ® when you sign up online and activate a qualifying new Home Internet line. Not available in retail. Allow 14 weeks from rebate submission.
Get up to 800

Switch to T-Mobile, and we'll help pay off your phone—up to $800.

Get the details
Via virtual prepaid Mastercard. Card typically takes 15 days.

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

T-LIFE

Experience the best of T-Mobile. At your fingertips.

Tap into exclusive benefits, shop our best deals 24/7, manage your account and devices, and more.

Download the T-Life app today.

Ready to shop now?

T-Mobile E 52nd & Madison
485 Madison Ave
(646) 735-3300

New York’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile E 52nd & Madison, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (646) 735-3300 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Featured reviews at T-Mobile E 52nd & Madison

Brooke Pettys
Oct. 10, 2026, 7:27 p.m.
The manager assisting me, Devan, was phenomenal! I had multiple issues when initially setting up my account to move to T-Mobile and spent a frustratingly long time trying to fix it over the phone. I came into the store and he listened to my situation, took initiative to help me fix it, and everything was sorted out. I went from wanting to cancel the switch to happily staying with T-Mobile. Thank you again for your help! View on Google
Shawn Wilson
Oct. 8, 2026, 9:46 p.m.
Devan helped me with the CRAZIEST situation ever. Long story short the Apple Store messed up my phone and Devan insisted on helping me and said I wasn't leaving until my phone was working even though the Apple Store on 5th Avenue was the one who messed it up. They re a prime example of what T-Mobile should be and represent. This is some of the best service I have received and you should definitely come to this T Mobile store!!!!!! View on Google
Isidora Risi
Oct. 8, 2026, 4:59 p.m.
Devan the assistant manager on 52nd St & Madison Ave, NYC is an exceptional employee, great sense of humor and an asset to T-Mobile. I only came in to add a different card to my auto pay account. I also mentioned to Devan my iPhone 12 needed repair which the Apple Store quoted me over $200 a few months ago. I have been very frustrated since I am a senior on a fixed income. When I call someone I have to put it on speaker because they can hear me but I can’t hear them. Devan rebooted and cleared the cache on my phone and miraculously I heard my son and sister’s voice without having to put my phone on speaker. DEVAN GREAT JOB !!!!! Isidora Risi View on Google
Leonardo Forconi
Oct. 7, 2026, 11:32 p.m.
Fantastic service. Cordial, efficient and stayed after closing hours to help me out. Shoutout to Devan and Spencer View on Google
Frishta Abdul Wali
Oct. 5, 2026, 8:03 p.m.
Amazing service from Raheem and Devon. Their service was stellar. So helpful and were so kind. They helped resolve an issue and went above and beyond to help me and my tmobile line. Will be coming again for help and issue. This is a great team here View on Google

Locations near T-Mobile E 52nd & Madison

T-Mobile Signature Store
T-Mobile Times Square
0.5 miles away
4.3
T-Mobile Experience Store
T-Mobile 45th & Lexington
0.4 miles away
4.2
T-Mobile Experience Store
T-Mobile 6th & W 21st St
1.6 miles away
3.7

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile E 52nd & Madison for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile E 52nd & Madison for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store