Featured promotions at T-Mobile San Jose & Old River

Featured categories at T-Mobile San Jose & Old River

T-Mobile Network Performance

Data provided by Umlaut From April-2025 to September-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
85
/100
AT&T
93
/100
Verizon
88
/100
5G coverage availability
More availability means having access to 5G speeds more often.
95 %
94 %
AT&T
78 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
340
Mbps
AT&T
92
Mbps
Verizon
85
Mbps
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T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Compare Plan Prices vs the Other Carriers at  T-Mobile San Jose & Old River

Featured reviews at T-Mobile San Jose & Old River

Sa Bender
March 16, 2026, 12:30 a.m.
Store was extremely busy, but representative was patient. Would recommend this store ! View on Google
Mary S
March 15, 2026, 2:02 a.m.
Came in earlier today to get a new phone, and had a great experience. The store was busy but the staff were still friendly and helpful. Cant remember the workers name. Thanks San Jose ! View on Google
C M
March 14, 2026, 4:29 p.m.
I was a little hesitant about switching from our phone company to T mobile. My husband insisted so we recently went into your store and was greeted by Brooklyn. She answered all of our questions, showed us how to retrieve information from our phones, and made me feel so much better about switching carriers. Thank you Brooklyn for being attentive, knowledgable and listening to exactly what we were looking for. I will certainly return to her store should we need her assistance again. If I could give ten stars I certainly would! View on Google
Daniel Spearin
March 10, 2026, 4:39 p.m.
Came into this location about a week ago, A big shoutout to Rasheed, Miss Vicky, and Brooklyn for going above and beyond while helping fix my business account that somehow got messed up during the setup process. I had previously gone to another location and they didn’t seem willing to help resolve the issue. When I came into this store, I was immediately assisted and reassured that they were going to help get everything handled. Brooklyn helped me create a new business account so I could move my lines from one business account to another without any issues. The whole team was professional, patient, and extremely helpful throughout the entire process. Because of the great customer service, I’ll definitely be coming back to this location for any future needs. View on Google
Audrey Reynolds
March 7, 2026, 12:29 a.m.
I hope no one would ever dare to believe an awful thing said about Brooklyn. She is the most attentive, intelligent and honest salesperson T-mobile could’ve asked for. View on Google

Additional information about T-Mobile San Jose & Old River

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile San Jose & Old River - 11200 San Jose Blvd
 Interior photo of T-Mobile Store at San Jose & Old River, Jacksonville, FL
 Interior photo of T-Mobile Store at San Jose & Old River, Jacksonville, FL
T-Mobile San Jose & Old River - 11200 San Jose Blvd

T-Mobile San Jose & Old River
11200 San Jose Blvd
(904) 288-7939

Jacksonville’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile San Jose & Old River, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (904) 288-7939 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Locations near T-Mobile San Jose & Old River

T-Mobile Store
T-Mobile Wells & Blanding
6.7 miles away
T-Mobile Store
T-Mobile Eagle Harbor
7.0 miles away
T-Mobile Store
T-Mobile at Sam's Club
7.2 miles away
5.0

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile San Jose & Old River for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile San Jose & Old River for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store