Featured promotions at T-Mobile Alabama Crossing

Featured categories at T-Mobile Alabama Crossing

T-Mobile Network Performance

Data provided by Umlaut From July-2025 to December-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
76
/100
AT&T
62
/100
Verizon
61
/100
5G coverage availability
More availability means having access to 5G speeds more often.
82 %
85 %
AT&T
34 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
179
Mbps
Verizon
57
Mbps
AT&T
30
Mbps
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Man looking at a cellphone
T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Compare Plan Prices vs the Other Carriers at  T-Mobile Alabama Crossing

Featured reviews at T-Mobile Alabama Crossing

LARRY ELKINS
May 8, 2026, 5:16 p.m.
Ariel was 10/10 View on Google
Kanisha Grays
May 8, 2026, 5:01 p.m.
Great experience. Asael was very helpful and friendly. 10 / 10 View on Google
Christy R
May 8, 2026, 1:34 a.m.
We recently switched our cell phone service to T-Mobile and could not be happier! We’re saving money with their great plans and rebates, and the entire experience was smooth from start to finish. A huge thank you to Bela and Danielle for the excellent customer service. They patiently answered all of our questions, explained everything clearly, and made the switch over an absolute breeze. The difference in service was immediate and honestly shocking — I went from having only 2 bars to a full 5 bars! Better coverage, lower cost, and outstanding customer care made this one of the easiest and best decisions we’ve made. Highly recommend! View on Google
Wilma Glass
May 4, 2026, 7:13 p.m.
I would like to thank Trent Johnson for a awesome job today with helping me with a over charge billing on my account, he took the time(almost 2hrs)to get it resolved,he was very kind,polite and extremely patient,very helpful and I very much appreciate it. Thank you very much Trent Johnson!!! View on Google
sharon
April 27, 2026, 6:37 p.m.
Leighton was most gracious and helpful to help ke get my screen right. Thanks so much. View on Google

Additional information about T-Mobile Alabama Crossing

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Alabama Crossing - 1906 Glenn Blvd SW
 Interior photo of T-Mobile Store at Alabama Crossing, Fort Payne, AL

T-Mobile Alabama Crossing
1906 Glenn Blvd SW
(256) 979-2856

Fort Payne’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile Alabama Crossing, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (256) 979-2856 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Alabama Crossing for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Alabama Crossing for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store