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Explore Top Services at T-Mobile at Costco West Valley City UT

Featured reviews at T-Mobile at Costco West Valley City UT

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Bryce Schieving
May 2, 2024, 11:29 p.m.
True customer service that listens, is friendly, is genuine and really rather delightful is very much alive and well in the T-Mobile Kiosk at Costco and especially in the Manager - Melany T! I was just in there visiting the kiosk to see if I could resolve a problem with an offer that I had been having over the last couple days, and to my great surprise, Melany, who could hear my discussion with the Agent Paulo, and sensing my frustration with my experience with T-mobile at large over the last couple days, heard my plight, stepped up, and offered a solution that was completely unexpected and was so genuine and kind. Because of her, my 3 days of frustration has a happy ending! She finished by handing me her card with contact info and invited me to contact her back with any other problems or questions. A real live business card that I could take with me with all her deets?! Yes! What a stellar individual and truly artful practitioner of genuine CUSTOMER SERVICE. I hope T-Mobile pays attention to Melany's example and model of listening, empathizing and working to solve a problem rather than just hand it off to someone else. So, if you want to be well looked after for your mobile communication needs, go visit the T-Mobile Kiosk at the Costco in West Valley and Ask for Paulo, Aiden, or Melany. They will take the BEST care of you! View on Google
Francine Mahak
April 6, 2024, 9:10 p.m.
Please commend your T- Mobile professionals Paolo and Axel, who helped me solve a broken cellphone problem when no one else could. Both are stellar customer-care and technical professionals. Paolo even helped my husband transfer his data to another phone he was given, in just a few minutes. He then guided me to the right new Android phone for me, arranging all the setup and the cash back option at lightning speed. Axel was also most helpful and attentive after Paolo's shift. It has been well worth the drive across town just to work with them! View on Google

Additional information about T-Mobile at Costco West Valley City UT

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile at Costco West Valley City UT

The leader in 5G – Now America’s largest 5G network is also America’s fastest and most reliable 5G network. Shop T-Mobile at this location. Please contact this location for full service options.

  • Activate Wireless Service
  • Activate Home Internet Services
  • Upgrade or Trade-In Your Phone
  • Exclusive Member Benefits
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