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Featured promotions at T-Mobile Airport Hwy & Nela Pkwy

Featured categories at T-Mobile Airport Hwy & Nela Pkwy

T-Mobile Network Performance

Data provided by Umlaut From April-2025 to September-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
92
/100
AT&T
88
/100
Verizon
81
/100
5G coverage availability
More availability means having access to 5G speeds more often.
92 %
87 %
AT&T
86 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
100
Mbps
AT&T
100
Mbps
Verizon
65
Mbps
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for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

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Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured reviews at T-Mobile Airport Hwy & Nela Pkwy

Ron Lancaster
Nov. 21, 2025, 3:47 p.m.
T-Mobile was charging me for an account that had never been activated. I contacted their online support several times. People offered to help me but, in the end, the problem wasn't solved. Frustrated, I decided to visit their store on Airport Highway in Toledo to see if they could help. Luckily, I was able to speak to Daniel about this problem. He immediately took charge and worked with me to solve the problem. It took a while for him to find the account online. Once he found it, he worked to cancel the account and thus stop the monthly billing. He called his support line and worked with them and me for at least twenty minutes. Eventually the problem was solved. Throughout this, Daniel was friendly and encouraging, and expressed his intent to solve the problem while I'm there. I'm very grateful for his assistance. View on Google
Rusty Griswald
Nov. 16, 2025, 10:52 p.m.
What can I say? BEST SERVICE EVER!! I went in needing a very specific, pre-paid hotspot, for a very specific project. AND…. The staff today (11-16-25) went so above and beyond to figure out how to get me EXACTLY what I needed. Then they had a malfunction with their equipment, etc. They got me exactly what I needed, the exact plan, the exact plan, 100% what I needed. I cannot thank them enough for all their time and assistance. A+++ HIGHLY RECOMMENDED!!! View on Google
Deluxe Lawn and Landscaping LLC
Nov. 12, 2025, 3:44 p.m.
Great experience with the staff at T-mobile, had to return my internet as we moved and no longer needed it on November 11,2025. Unfortunately I was told by a customer service representative who has been telling people the wrong information, that I was to go Director to store and they’d do my cancellation. Well that is not true, I had to call the 1800 number, and go through this long drawn out process took 30 minutes of being on the phone and 4 different representatives, 3 of which very hard to understand, due to heavy accents. The representatives inside of the local toledo store were extremely helpful, and apologized for the inconvenience and long delays and being told wrong information via the customer service department. I would definitely recommend T-mobile on airport Highway for your T-Mobile needs. I’ll be going back in soon to switch from junk AT&T to T-Mobile phone service. View on Google

Additional information about T-Mobile Airport Hwy & Nela Pkwy

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
 Exterior photo of T-Mobile Store at Airport Hwy & Nela Pkwy, Toledo, OH

T-Mobile Airport Hwy & Nela Pkwy
5350 Airport Hwy
(419) 380-2000

Toledo’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile Airport Hwy & Nela Pkwy, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (419) 380-2000 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Locations near T-Mobile Airport Hwy & Nela Pkwy

T-Mobile Store
T-Mobile at Sam's Club
1.4 miles away
T-Mobile Store
T-Mobile at Costco
4.6 miles away
T-Mobile Store
T-Mobile Secor Rd & Executive Pkwy
5.0 miles away
5.0

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Airport Hwy & Nela Pkwy for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Airport Hwy & Nela Pkwy for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store