T-Mobile Authorized Retailer

T-Mobile Westport Ave & Strawberry Hill Ave

Open now
Sat: 10:00 am - 8:00 pm
4.3/5
T-Mobile Home Internet
T-Mobile Prepaid
T-Mobile For Business
Connect by T-Mobile

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T-Mobile Network Performance

Data provided by Umlaut
 From January-2026 to June-2026
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
89
/100
AT&T
95
/100
Verizon
80
/100
5G coverage availability
More availability means having access to 5G speeds more often.
89 %
96 %
AT&T
77 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
172
Mbps
AT&T
391
Mbps
Verizon
78
Mbps
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Featured Promotions at T-Mobile Westport Ave & Strawberry Hill Ave

APPLE

Get up to $1,000 off iPhone 18 Pro.

The ultimate pro iPhone. Get up to $1,000 off when you switch and bring your number, or trade in an eligible phone in any condition on an Experience Beyond plan.
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IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

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T-Mobile Westport Ave & Strawberry Hill Ave
384 Westport Ave
(475) 470-0010


Norwalk’s 5G leader — with coverage and perks that go beyond wireless. T-Mobile delivers America’s largest, fastest, and most advanced 5G network — now backed by satellite connectivity. Visit us at T-Mobile Westport Ave & Strawberry Hill Ave to shop the latest phones from Apple, Samsung, and Google, and get expert help with the best deals and flexible payment options.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories In-Store Only
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile

Featured reviews at T-Mobile Westport Ave & Strawberry Hill Ave

Simela Iosifides
Oct. 30, 2026, 3:13 a.m.
There are some employees that stand out for their work ethic and commitment to serve the customer and I was fortunate to have come across one at the T Mobile store on Westport ave in Norwalk.(10/29/2026) I had been trying for a week to help a handicapped friend of mine get a new phone since his old one had a broken port and could no longer be charged.After researching different providers I decided the best plan would be to add him to my family plan which was not T mobile at the time. In order to add him to my plan I needed his account number and transfer pin. His phone being broken and not able to log into his account i spend days calling customer service and visiting the T mobile on Connecticut ave both by my self and with my handicapped friend in his wheelchair only to be told that they couldnt help us.Customer service was sending us to the store and the store experts were pointing to call customer service. I decided to bring my friend to the T mobile on Westport ave and we were almost certain we were going to hit a brick wall again but to our surprise we ran into someone who not only knew his field but was eager to offer the best customer service. A young man came to assist us and he patiently listen to me vent about the awful experience I had been having for a week and about how their employees needed to be properly trained to resolve issues like mine.I told him that they are only interested in getting people to join their provider and sell phones and dont care to help those who want to switch providers. ANDRE patiently listened to me and asked us politely to take a seat. He made a phone call and within 5 min he came back with my friends account number and the release pin. I have no words to describe the gratitude I feel for his patience and understanding. l am truly mpressed by how versed he is in his field and what 10 different people couldnt solve in a week he addressed in 5 minutes. Thank you Andre you are an excellent example to be followed!!! View on Google
Reginaldo Higareda
Oct. 23, 2026, 8:39 p.m.
Great place and good customer service. Had a worker I think his name is andres who was very helpful and thorough with helping me with my questions. View on Google
John Chandlia
Oct. 20, 2026, 4:26 p.m.
Andrey is exactly the kind of manager who makes me want to stay with T-Mobile! He did an outstanding job helping me get better pricing and more value from my plan. Thanks to his help, I’m getting way more for my money along with great service. What really stood out was his friendliness, professionalism, and genuine enthusiasm for his job. He made me feel valued as a customer and took the time to help me get the most out of my plan. People like him are the reason I continue to choose T-Mobile. Thank you, Andrey, for such a great experience! View on Google

Locations near T-Mobile Westport Ave & Strawberry Hill Ave

T-Mobile Experience Store
T-Mobile Stratford Ave & E Main St
11.5 miles away
4.2
T-Mobile Store
T-Mobile Norwalk- 500 CT Ave
3.4 miles away
4.1
T-Mobile Store
T-Mobile Black Rock Tpke & Stillson Rd
8.2 miles away
4.3

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Westport Ave & Strawberry Hill Ave for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Westport Ave & Strawberry Hill Ave for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store