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Explore Top Services at T-Mobile New Circle Rd & Boardwalk

Featured reviews at T-Mobile New Circle Rd & Boardwalk

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Candice Means
Sept. 8, 2023, 12:51 a.m.
Gentry and her associate were absolutely amazing! It was about 15 minutes before the store was to close before we arrived to the Tmobile Store on 524 W New Circle RD STE 100 Lexington, KY 40511. We had recently spent over an hour on the phone and through Website chat assistance with a sales team member that gave us a call after we ran a location verification to verify we were able to get service in our location. Yet they began asking for credit cards and when we couldn't provide a credit card to them ( Because we only have debit cards) they hung up on us. So when we got to the actual TMobile store, we were already frustrated and confused. We explained the situation to Gentry and her associate, without hesitation Gentry went straight to work trying to figure out what was going on. She provided reassurance that she was going to do her best to resolve the issues. Throughout her process, a few road blocks presented itself, yet instead of giving up, she dug deeper for us. Even in the midst of confusion and trying to navigate around the issues that continued to present themselves, she never gave up. We are extremely satisfied with our visit and can say that through all the experiences we have had with phone service providers, this experience was absolutely outstanding. Both associates provided a great sense of humor to lighten the previous aggravation that we had recently experienced from the phone call and online chat. We appreciate her willingness and commitment that she provided. They are both full of personality and will be the Tmobile Sales Representative that we send our friends, family and loved one to go see for their phone service providers. View on Google

Additional information about T-Mobile New Circle Rd & Boardwalk

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile New Circle Rd & Boardwalk

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