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Featured promotions at T-Mobile The Avenues

Featured categories at T-Mobile The Avenues

T-Mobile Network Performance

Data provided by Umlaut From April-2025 to September-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
84
/100
AT&T
84
/100
Verizon
74
/100
5G coverage availability
More availability means having access to 5G speeds more often.
87 %
91 %
AT&T
51 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
100
Mbps
Verizon
69
Mbps
AT&T
60
Mbps
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T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured reviews at T-Mobile The Avenues

Ra'Vonda Nesbitt
Dec. 18, 2025, 12:19 a.m.
Exceptional Team Performance – Store #2330 | Recommendation for Formal Recognition and Bonus Consideration On December 17, 2025, I visited T-Mobile Store #2330 fully prepared to discontinue my service due to a series of prior negative experiences with the carrier. What occurred instead was a best-in-class customer experience delivered by Cynthia, Jonathan, and Krystal, supported by a strong, collaborative team environment. From the moment I entered Store #2330, I was acknowledged promptly and professionally. Despite managing multiple customers simultaneously, each team member demonstrated an exceptional ability to deliver thorough, efficient, and uncompromised service. Although my individual needs were less complex than others present, the team ensured every question was addressed with clarity, accuracy, and care—an uncommon level of diligence in a high-volume retail setting. The team’s product knowledge, policy mastery, attention to detail, and professionalism were consistently evident. Their collaborative approach not only resolved my concerns but also reversed my decision to leave T-Mobile, directly contributing to customer retention and protecting long-term revenue. Based on this experience, I strongly recommend T-Mobile Store #2330 be recognized as a model location and considered for use in training and leadership development. More importantly, I urge district and corporate leadership to formally recognize Cynthia, Jonathan, and Krystal through performance-based incentives, financial bonuses, and advancement opportunities. Their actions directly align with organizational objectives related to retention, brand trust, and customer loyalty. This team did not simply meet expectations—they exceeded them in a measurable and impactful way. Their performance reflects the level of leadership, accountability, and excellence that should be recognized, rewarded, and replicated across the organization. Respectfully submitted, A retained and highly satisfied T-Mobile customer View on Google
HappyNewYear2026!
Dec. 9, 2025, 5:04 a.m.
When my phone dead I got a 40 dollar charger to survive lol 😂 grateful I made it back home View on Google

Additional information about T-Mobile The Avenues

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile The Avenues - 10300 Southside Blvd

T-Mobile The Avenues
10300 Southside Blvd
(904) 337-1265


Jacksonville’s 5G leader — with coverage and perks that go beyond wireless. T-Mobile delivers America’s largest, fastest, and most advanced 5G network — now backed by satellite connectivity. Visit us at T-Mobile The Avenues to shop the latest phones from Apple, Samsung, and Google, and get expert help with the best deals and flexible payment options.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories In-Store Only
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile

Locations near T-Mobile The Avenues

T-Mobile Store
T-Mobile San Jose & Old River
4.6 miles away
4.1
T-Mobile Store
T-Mobile St Johns Town Center
5.0 miles away
5.0
T-Mobile Store
T-Mobile Race Track
6.4 miles away
4.4

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile The Avenues for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile The Avenues for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store