T-Mobile Store

T-Mobile Willow Pass - Park N Shop

Open now
Thurs: 10:00 am - 8:00 pm
4.0/5
T-Mobile Home Internet
T-Mobile Prepaid
T-Mobile For Business
Connect by T-Mobile

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Featured categories at T-Mobile Willow Pass - Park N Shop

T-Mobile Network Performance

Data provided by Umlaut
 From January-2026 to June-2026
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
79
/100
Verizon
89
/100
AT&T
66
/100
5G coverage availability
More availability means having access to 5G speeds more often.
92 %
90 %
AT&T
64 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
155
Mbps
Verizon
114
Mbps
AT&T
35
Mbps
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T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won't even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured Promotions at T-Mobile Willow Pass - Park N Shop

INTRODUCING T-MIX

Pick and change what you want. It’s included in your T-Mix plan.

For the first time, make your plan truly yours. Pick the benefits and device promotions you’ll actually use, and decide what’s valuable to you.
Check it out
Get up to 800

Switch to T-Mobile, and we'll help pay off your phone—up to $800.

Get the details
Via virtual prepaid Mastercard. Card typically takes 15 days.
Get up to $300 Back
ONLINE EXCLUSIVE

Get up to $200 back when you sign up for T-Mobile 5G Home Internet.

Check availability
Via Virtual Prepaid Mastercard ® when you sign up online and activate a qualifying new Home Internet line. Not available in retail. Allow 14 weeks from rebate submission.

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

T-LIFE

Experience the best of T-Mobile. At your fingertips.

Tap into exclusive benefits, shop our best deals 24/7, manage your account and devices, and more.

Download the T-Life app today.

Ready to shop now?

T-Mobile Willow Pass - Park N Shop
1701 Willow Pass Road
(925) 363-4597

Concord’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile Willow Pass - Park N Shop, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (925) 363-4597 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Featured reviews at T-Mobile Willow Pass - Park N Shop

Trail Princess
Nov. 4, 2026, 3:03 a.m.
Great Service! This is why I remain a loyal T-mobile Customer for many years! View on Google
Tara Wollak
Nov. 4, 2026, 3 a.m.
I recently worked with Leo B. (Manager) and L. Osuna (Assoc. Manager) on trouble shooting some issues I had with my phone and trouble shooting a complicated bill. They fixed the issue with my phone, and took the time to go over in great detail my bill, side by side several months and answered all my questions. When one of the adjustments required upper management approval, and had not been completed, I came back into the store to have my questions answered. Leo remembered me (however he was busy helping another family) and referred me to to work with Osuna and gave him all the info needed to escalate the issue to upper management, and resolve the adjustment instantly! Totally seamless fix, without having to repeat myself multiple times to other people. They both knew exactly what I needed, and how to fix it. No frustrations, or issues. Just excellent customer service. I absolutely love this T-Mobile Store. I've been coming here for years with all my questions and it is why I refuse to call 611 unless issues arise late at night. Because this store Always gives the VERY BEST SERVICE! If I could give 20 StaXrs for the Service I received the other day by Leo and Osuna, I would!!! Thank you for the EXCELLENT SERVICE and Keep Up the GREAT WORK!!!! View on Google
Jack Alustiza
Oct. 28, 2026, 11:56 p.m.
I had a great experience with the customer service by Anthony Garcia! View on Google
Wounded Tiger
Oct. 21, 2026, 9:19 p.m.
I would like to thank the Jasmine Magana, T-Mobile expert for her outstanding customer service. Even though the store was about to close, she still welcomed me with a warm smile and took the time to help me instead of turning me away. She was patient, kind, and professional throughout the entire process. I truly appreciate her dedication and willingness to go the extra mile for her customers. Thank you for providing such excellent service! View on Google

Locations near T-Mobile Willow Pass - Park N Shop

T-Mobile Store
T-Mobile at Sam's Club
0.9 miles away
5.0
T-Mobile Store
T-Mobile Sunvalley Mall
1.1 miles away
3.8
T-Mobile Store
T-Mobile at Costco
1.1 miles away
4.7

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Willow Pass - Park N Shop for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Willow Pass - Park N Shop for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store