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Featured reviews at T-Mobile Haggerty & Ford

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Misty Dawn
Nov. 30, 2023, 12:11 a.m.
I've had T-Mobile for exactly a week. I've had issue after issue. However, I decided to go into a different location which was 41428 Ford Rd, Canton, MI 48187. When I walked in the associates were very busy helping customers but they said they'd be right with me. So I browsed around while listening to the girl associate helping her customers. She seemed very professional, experienced, thorough and helpful to her customers. Which was the complete opposite encounter I had with the associate at the previous location which was 34760 Ford Rd, Westland, MI 48185. I had been having a technical issue with my phone and T-Mobile customer service could not figure out how to resolve my phones technical issue to the point they stopped calling me back with promised updates. The T-Mobile associate at the new location Yessi C helped to troubleshoot the issues many times. I could tell she wanted to fix the issues I was having and felt bad for my experience with T-Mobile. Unfortunately she couldn't fix the issue but she presented me with my options of what we could moving forward. Yessi was very friendly, professional and helpful. I really do appreciate her kindness and willingness to help me especially when she was so busy. I am very disappointed in the first location and I do believe the issues with my bill and technical issues in part stem from the poor customer service I received at the first T-Mobile location. To the point I was highly considering get rid of T-Mobile today. However with how nice and professional Yessi was, I'm going to give T-Mobile another chance. I highly recommend the 41428 Ford Rd, Canton, MI 48187 T-Mobile location. Thank you to them and especially Yessi C. View on Google
Aaron Boyce
Nov. 16, 2023, 8:08 p.m.
Better than the Plymouth location. Try this one first. View on Google

Additional information about T-Mobile Haggerty & Ford

IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Haggerty & Ford

The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest deals on the new iPhone 15, along with other great offers from top brands such as Samsung and OnePlus . Shop this T-Mobile Store in Canton, MI to find your next 5G Phone and other devices.

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