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Featured promotions at T-Mobile Auburn Plaza

Featured categories at T-Mobile Auburn Plaza

T-Mobile Network Performance

Data provided by Umlaut From April-2025 to September-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
86
/100
AT&T
79
/100
Verizon
56
/100
5G coverage availability
More availability means having access to 5G speeds more often.
88 %
89 %
AT&T
16 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
100
Mbps
AT&T
74
Mbps
Verizon
54
Mbps
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for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

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Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured reviews at T-Mobile Auburn Plaza

Jo Ann Shepard
Dec. 9, 2025, 2:26 a.m.
Today I returned to the Auburn store for a third time and I also deleted a previous glowing review. Unfortunately, the promotional deal I was supposed to get turned out not to be accurate. The person who sold it to me a week ago was not available today when my husband and I drove an hour (again) to return equipment and ask for clarity on the bill we received that was $70 dollars higher than the quote I was given. We were not happy and expected a possible confrontation. However, I highly commend Stephanie and Scott, who immediately listened to our concerns, reviewed every detail of our bill in comparison to what we had been told by another employee. It was definitely much higher than expected, so they graciously apologized for the inconvenience and the inaccurate quote. They were “stellar” and readily took care of the problem and softened the blow by doing the right things. A special thanks to Stephanie who also helped search for my phone when I thought I’d dropped it in the parking lot during our second visit. People can make mistakes but often don’t accept the responsibility. Stephanie and Scott were not responsible but their professionalism and attention to our needs should be commended. We happily gave them snickerdoodles for their excellent customer service. View on Google
Jo Ann Shepard
Dec. 3, 2025, 12:41 p.m.
Best customer service I’ve ever experienced at a cellular store. I’d already contacted 4 other T-mobile stores in search of a phone upgrade and all I got was yes/no responses. One rep told me he couldn’t help and I should use my app. Instead, I chose to drive an hour due to the kindness and answers I received when I called this Auburn store. Dave, the manager and Scott were so attentive, kind and willing to help with questions, sharing information and making an effort to understand our specific needs. They both listened but also made practical and informed suggestions about a phone upgrade and ways we could achieve our goals and save money using a recent promotion that no other store rep ever mentioned. I cannot say enough about the exceptional service I received from Dave and Scott and in the future, I will happily drive an hour away to be treated with this level of patience, respect and I might mention, the good sense of humor from these two young men. Thank you and Happy Holidays! View on Google
Keith greene
Nov. 26, 2025, 4:02 a.m.
Great service View on Google

Additional information about T-Mobile Auburn Plaza

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Auburn Plaza - 217 Grant Avenue
T-Mobile Auburn Plaza - 217 Grant Avenue

T-Mobile Auburn Plaza
217 Grant Avenue
(315) 282-5150


Auburn’s 5G leader — with coverage and perks that go beyond wireless. T-Mobile delivers America’s largest, fastest, and most advanced 5G network — now backed by satellite connectivity. Visit us at T-Mobile Auburn Plaza to shop the latest phones from Apple, Samsung, and Google, and get expert help with the best deals and flexible payment options.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories In-Store Only
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Auburn Plaza for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Auburn Plaza for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store