• It’s affordable internet service that lets you do it all with taxes and fees included for qualified accounts, no annual contract, and no equipment fees.
• T-Mobile Internet service is powered by America’s largest 5G network in locations we determine will receive a great internet experience.
• You receive service through a 5G Gateway device (which combines the capabilities of a router and a modem), the Gateway device then converts the 5G signal to Wi-Fi, and provides a Wi-Fi signal.
• Easy, self-installation.

• Great news! T-Mobile has the Internet access solutions that you need to keep your business and your employees connected and productive. Click here to learn more about business-grade internet connectivity for your remote workers and your business.
  

We don't offer tiered pricing based on speeds at this time. Customers automatically receive the best speeds available from the Home Internet service at their home address. As better speeds are available, customers will automatically experience them, at no additional cost. During congestion, Home Internet customers may notice speeds lower than customers using other T-Mobile services due to data prioritization.

Thanks to advances in wireless technology, you’ve probably been able to break free from most of the messy cords that once cluttered your home and limited where you could access your favorite content. 

While you’re no longer tethered to your go-to devices, you may still feel tethered to your old-school cable company. Streaming services ushered in an era of cable-free bliss, but a lot of customers assume they’re stuck with their cable provider for reliable home internet, which often comes with high prices, equipment charges, long contracts, cumbersome, wired connections and not-so-great customer service. 

Until now, that is.

Eligibility is determined by the service address. Address eligibility is based off network capacity, which is expanding all the time, but can also change as more customers join T-Mobile. New and existing T-Mobile customers can check availability here.

• Home Internet and Home Internet Plus must have a service address that is eligible for unlimited service.  These plans are eligible for use at only the approved address.
• Home Internet Lite must have a service address eligible for Lite plans.  Home Internet Lite plans activated starting May 9, 2024 may only be used at the approved address.
• Away must have an eligible physical service address to get started. Once activated, Away plans may be used anywhere on the T-Mobile network, but should not be used primarily in a single location.

New and existing T-Mobile customers activating Home Internet on a qualifying plan are eligible to receive their money back via a onetime bill credit if they choose to schedule cancellation of service within the first 15 days of activation.

You can use your Home Internet for all the homework, streaming, and video conferencing you need! But to ensure that our network is available for all customers, there are some restrictions on activities that can damage or disproportionately congest the network. For example, Home Internet is not intended for unattended use, automatic data feeds, automated machine-to-machine connections, or uses that automatically consume unreasonable amounts of available network capacity. Please see T-Mobile's Terms and Conditions for prohibited uses.

Yes, give us a call at 1-877-373-0347 prior to moving to confirm that your new address is eligible for service and set up a change of address. 

For more information about moving your T-Mobile Internet service click here.