Featured promotions at T-Mobile Willow Pass - Park N Shop

Featured categories at T-Mobile Willow Pass - Park N Shop

T-Mobile Network Performance

Data provided by Umlaut From April-2025 to September-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
78
/100
Verizon
85
/100
AT&T
71
/100
5G coverage availability
More availability means having access to 5G speeds more often.
86 %
94 %
AT&T
66 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
95
Mbps
Verizon
44
Mbps
AT&T
29
Mbps
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T-MOBILE TRIAL

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for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

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Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Compare Plan Prices vs the Other Carriers at  T-Mobile Willow Pass - Park N Shop

Featured reviews at T-Mobile Willow Pass - Park N Shop

Maria Sanchez
April 14, 2026, 6 p.m.
(Translated by Google) I want to take a moment to acknowledge the excellent service I received from Luis Alonso and Carlos on the phone. From the very first moment, they were incredibly kind, patient, and professional. They both demonstrated a great deal of knowledge and took the time to explain everything clearly, answering each of my questions without rushing. Their attitude was very respectful, and they truly made the experience easy and pleasant. It's clear they care about providing quality service and helping customers in the best way possible. They are definitely a great example of what excellent customer service means. Thank you so much, Luis Alonso and Carlos, for your dedication and support! (Original) Quiero tomar un momento para reconocer el excelente servicio que recibí de Luis Alonso y Carlos en atención telefónica. Desde el primer momento fueron muy amables, pacientes y profesionales. Ambos demostraron un gran conocimiento y se tomaron el tiempo necesario para explicarme todo con claridad, resolviendo cada una de mis dudas sin prisa. Su actitud fue muy respetuosa y realmente hicieron que la experiencia fuera fácil y agradable. Es evidente que les importa brindar un servicio de calidad y ayudar al cliente de la mejor manera posible. Definitivamente son un gran ejemplo de lo que significa una excelente atención al cliente. ¡Muchas gracias, Luis Alonso y Carlos, por su dedicación y apoyo! View on Google
Sunit Katkar
April 13, 2026, 1:36 a.m.
They did not make wait long. The customer service person Jorge was knowledgeable about the issue I wanted resolved. He got it resolved within 10 minutes. Excellent experience. View on Google
David felipe Guevara Amaya
April 9, 2026, 8:43 p.m.
(Translated by Google) Kevin Quijada provides excellent and diligent service, clarifies all doubts, and gives the best recommendations. (Original) Kevin Quijada buena atención muy diligente aclara todas las dudas y te da las mejores recomendaciones View on Google

Additional information about T-Mobile Willow Pass - Park N Shop

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Willow Pass - Park N Shop - 1701 Willow Pass Road
 Interior photo of T-Mobile Store at Willow Pass - Park N Shop, Concord, CA
T-Mobile Willow Pass - Park N Shop - 1701 Willow Pass Road

T-Mobile Willow Pass - Park N Shop
1701 Willow Pass Road
(925) 363-4597

Concord’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile Willow Pass - Park N Shop, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (925) 363-4597 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Locations near T-Mobile Willow Pass - Park N Shop

T-Mobile Store
T-Mobile at Sam's Club
0.9 miles away
5.0
T-Mobile Store
T-Mobile Sunvalley Mall
1.1 miles away
T-Mobile Store
T-Mobile at Costco
1.1 miles away
4.6

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Willow Pass - Park N Shop for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Willow Pass - Park N Shop for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store