[](https://www.t-mobile.com/privacy-center) [](https://www.t-mobile.com/privacy-center) - [Privacy notices](https://www.t-mobile.com/privacy-center/privacy-notices) - [Privacy dashboard](https://www.t-mobile.com/privacy-center/dashboard) - [Education](https://www.t-mobile.com/privacy-center/education) - [FAQs](https://www.t-mobile.com/privacy-center/faq) [Contact us](https://www.t-mobile.com/privacy-center/contact-us) Our Companies [](https://www.t-mobile.com) Explore Privacy Center Privacy Center - Consumer privacy rights request - [Start here](https://www.t-mobile.com#anchor-start-here) - [What you need](https://www.t-mobile.com#anchor-what-you-need) - [Take the next step](https://www.t-mobile.com#anchor-take-the-next-step) - [More information](https://www.t-mobile.com#anchor-more-information) # Start your personal data request. Several United States privacy laws provide residents the right to access, delete, and correct personal information that businesses have collected about them. At T-Mobile, we offer these same choices to everyone in the U.S., Puerto Rico, and the U.S. Virgin Islands. Submitting a request to access or delete data takes time—on your part and ours. Once your request is complete, you’ll hear back from us within 45 days. ## What you need to submit a request  ### Your email You’ll need a valid email address you can access and verify during the request process. If you're a current or former customer of T-Mobile, Metro, T-Mobile Prepaid, Connect by T-Mobile, or Assurance Wireless, this email must be associated with your account. If you have multiple email addresses associated with an account, please submit a separate request for each email.  ### Your phone number Make sure your phone can receive SMS text messages. If you’re a current or former customer, please provide the phone number associated with your account.   ### Your ID Depending on your interactions with T-Mobile and our other brands, we may also ask for a copy of your valid U.S. driver's license or passport. __Note: For New Hampshire residents only.__  ### Your photo If we ask to see your photo ID, you’ll also need to take a photo of your face using a device with a camera. This ensures the ID truly belongs to you.  ### For New Hampshire residents only Under New Hampshire law, we cannot accept New Hampshire driver’s licenses for identity verification. Please be prepared to provide another form of government-issued photo identification, like a passport. ## Take the next step ### Complete your request online Once you've collected the documentation described above, you're ready to take the next step.  [Start online form](https://privacyportal-t-mobile.my.onetrust.com/webform/d4a925f0-4ebf-40ba-817b-bccc309e602f/7831d667-1ebc-4b1e-a941-e545cb0d0523) ### Complete your request by phone If you prefer, you may call a Care Representative to help you submit a request to access, delete, or correct your personal data. Remember, you’ll still need all the information and documents described above to verify your identity before your request can be completed.   [1-800-937-8997](tel:1-800-937-8997)  [1-888-863-8768](tel:1-888-863-8768)  [1-800-937-8997](tel:1-800-937-8997)  [1-800-937-8997](tel:1-800-937-8997)  [1-866-482-2003](tel:1-866-482-2003) ## More information about data rights Please review our [__FAQs__](https://www.t-mobile.com/privacy-center/faq.html?INTNAV=tNav%3AFAQs "Frequently Asked Questions, about data rights.") or explore the following topics:  - ### [About personal data requests](https://www.t-mobile.com/privacy-center/education/about-personal-data-requests#consumer) - ### [T-Mobile Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice) - ### [Do Not Sell or Share My Personal Information](https://www.t-mobile.com/privacy-center/education/do-not-sell) ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen with an Expert __Get guided support over the phone or while shopping in-store__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
[__T-Mobile Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice). Accept and continue No thanks __Next:__ Generate a code to share with your Expert ## Share this code with your Expert code Once your code has been successfully entered by your Expert, this window will close and continue to the session. ## Allow screen sharing with your Expert? Personal and sensitive data is hidden for your security and privacy. Allow Don’t allow ## End your session? Ending your session will stop sharing your screen, but will not end your call. End session Continue session ## Your session has ended Your screen is no longer being shared with your Expert. OK Share again ## You are already in an active session OK ## Your code has expired Generate a new one to share with your Expert. 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