[Skip to main content](https://www.t-mobile.com#content-main) [](https://www.t-mobile.com/how-mobile-works) [](https://www.t-mobile.com/how-mobile-works) Search Search Submit search query Close out of search RECENT SEARCHES0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Innovation](https://www.t-mobile.com/how-mobile-works/innovation) Innovation - [Leader in network innovation](https://www.t-mobile.com/how-mobile-works/innovation/the-leader-in-5g) - [Innovation with 5G Advanced](https://www.t-mobile.com/how-mobile-works/innovation/5g-advanced) - [Innovation with network slicing](https://www.t-mobile.com/how-mobile-works/innovation/5g-network-slicing-performance) - [Future of the network: AI RAN and 6G](https://www.t-mobile.com/how-mobile-works/innovation/ai-ran-and-6g) - [Network education](https://www.t-mobile.com/how-mobile-works/network-education) - [5G community benefits](https://www.t-mobile.com/how-mobile-works/5g-community-benefits) 5G community benefits - [5G powers smart cities](https://www.t-mobile.com/how-mobile-works/5g-community-benefits/smart-city-solutions) - [5G for public safety](https://www.t-mobile.com/how-mobile-works/5g-community-benefits/5g-and-e911) - [Closing the digital divide](https://www.t-mobile.com/how-mobile-works/5g-community-benefits/closing-the-digital-divide) - [Cell site permitting](https://www.t-mobile.com/how-mobile-works/cell-site-permitting) Cell site permitting - [Cell infrastructure and your community](https://www.t-mobile.com/how-mobile-works/cell-site-permitting/cell-site-construction-process) - [Living near a cell tower](https://www.t-mobile.com/how-mobile-works/cell-site-permitting/living-near-cell-tower) - [Federal laws, regulations, Spectrum Act](https://www.t-mobile.com/how-mobile-works/cell-site-permitting/cell-tower-regulations) - [Indoor coverage](https://www.t-mobile.com/how-mobile-works/indoor-coverage) Indoor coverage - [Connecting the Space Needle](https://www.t-mobile.com/how-mobile-works/indoor-coverage/wireless-innovation-space-needle) - [Developers plan early for coverage](https://www.t-mobile.com/how-mobile-works/indoor-coverage/wireless-infrastructure) Search Search Submit search query Close out of search RECENT SEARCHES0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions [](https://www.t-mobile.com) 5G COMMUNITY BENEFITS # 5G saves lives. In emergencies, every second counts. Whether it’s a car accident, a medical crisis, or a natural disaster, the ability to communicate quickly and accurately can mean the difference between life and death. That’s why T-Mobile is leveraging the power of 5G to enhance public safety—ensuring that when you call for help, first responders can find you easier and faster. ## Enhanced 911: Finding you when it matters most. Imagine calling 911 and asking yourself: *Will responders be able to find me?* In a time of crisis, the accuracy of your location can be a lifesaver. Enhanced 911, or E911, is a federally mandated program designed to improve the accuracy and reliability of emergency calls. Unlike traditional 911, which might only provide a general area, E911 can pinpoint your location with far greater precision.      E911 systems provide both horizontal (latitude and longitude) and vertical (elevation) accuracy, ensuring that responders can find you within 50 meters and within 3 meters (or one floor) in multi-story buildings. This level of precision is vital in emergencies where every moment counts.     __With more than 80% of 911 calls now coming from mobile phones—representing over 240 million calls each year in the U.S.1__–E911 is a critical piece of public safety infrastructure that ensures these calls can be accurately located.  * * * *Today, 9-1-1 operators can locate you nearly anywhere—from the side of a highway to the inside of a high-rise—all thanks to a decade of innovation in wireless location accuracy technologies.*   *- Tom Sawanobori, Senior Vice President & Chief Technology Officer, CTIA.*  We are committed to this technology, investing in upgrades that enhance location accuracy and reliability, ensuring that first responders have the critical information they need to reach those in need quickly and efficiently.   ## Supporting first responders with 5G. First responders rely on seamless communication to save lives, and 5G is transforming how they operate. During emergencies, network congestion can delay critical information. T-Priority, America’s first network slice for public safety, uses the most advanced 5G network technology available to provide the ultimate priority to first responders It helps ensure that first responders always have the bandwidth they need in times of extreme congestion and supports a wide range of data-intensive applications that make up an increasing share of traffic in their day-to-day lives. Our first-of-its-kind solution automatically allocates more capacity during crises, providing emergency personnel with up to five times the network resources of the average user. ## T-Priority delivers 40% more capacity than AT&T and Verizon for data intensive communications.  ## T-Priority delivers 40% more capacity than AT&T and Verizon for data intensive communications. ## T-Priority boasts a 2x better performance baseline than other Wireless Priority Service (WPS) users.  ## T-Priority boasts a 2x better performance baseline than other Wireless Priority Service (WPS) users. ## T-Priority is supported by the nation's largest 5G network, covering 98% of Americans across 2M+ square miles.  ## T-Priority is supported by the nation's largest 5G network, covering 98% of Americans across 2M+ square miles. Supporting those who protect our communities means giving them the tools to act quickly. T-Priority is built to keep first responders connected when it matters most, providing the speed, capacity, and reliability they need to save lives.   ## Higher priority. [Higher priority.](https://www.t-mobile.com) With a dedicated slice for first responders.  ## Higher priority.  ## Faster speeds. [Faster speeds.](https://www.t-mobile.com) Low latency to enable innovative use cases. ## Faster speeds.  ## More capacity. [More capacity.](https://www.t-mobile.com) To support more first responders and their devices. ## More capacity. ## Supporting California during wildfires. In 2024, as wildfires raged across Southern California, T-Mobile quickly mobilized to support impacted communities and first responders. This included providing unlimited talk, text, and data to customers in affected areas, deploying mobile satellite cell vehicles for emergency connectivity, and enabling direct-to-cellular services through partnerships like Starlink, ensuring that even during catastrophic events, people could stay connected.     This rapid response underscores how a strong, resilient network is essential—not just during emergencies, but in their aftermath. By ensuring that communication lines stay open, we help communities recover faster and more effectively.  ## Building a safer future, together. Public safety is a shared responsibility that connects us all. With 5G evolving into a stronger, more reliable network, it’s transforming emergency response from reactive to proactive—helping first responders anticipate needs while giving community members confidence that help will find them.   1.National Emergency Number Association. 2021. “9-1-1 Statistics - National Emergency Number Association.” Nena.org. 2021. https://www.nena.org/page/911Statistics.   ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen with an Expert __Get guided support over the phone or while shopping in-store__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. 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