3 succession planning priorities to consider.

Lauren Miller

Family business succession planning is a process, not a one-time event. This is a reality I wasn’t aware of until I was faced with it head on.

Our family business succession planning and transfer was triggered when my father got sick, and after having gone through this process myself, I made it a mission of mine to help others navigate its intricacies.

Succession planning can be overwhelming. When you account for the time, energy, stress, and care that comes with fighting a terminal illness while running a business and doing succession planning, you quickly become stretched thin.

Although my father’s diagnosis kicked our succession planning and transfer into high gear, he had been laying the framework for the continuation of his business beyond his leadership for some time. My brother, who is now CEO, held a position within the family business for almost 20 years and had essentially been groomed to run the business.

When my father was first diagnosed, I was pursuing my own entrepreneurial endeavors and had never been interested in a career in the family business. It wasn’t until our family was faced with the reality of my dad’s health condition that I developed a deep appreciation for and devotion to the family business. It was at this point when I began to accept and value my inherited responsibility – and took on the challenge of balancing it with my own set of goals and aspirations.

Essentially, my father’s ask of me was simple: Help him to secure his legacy. Help him live as long as possible to get my siblings and me ready for his departure. It was an ask loaded with more responsibility than just business succession planning. Due to my age, the flexibility and freedom of my life and career (void of 9-5, a husband and kids), plus my historically close relationship with my father, I was the child in the best position to take the lead on this task.

For almost four years I served as my father’s caregiver but also his apprentice and successor. I learned from him. He transferred his knowledge to me. We documented and recorded his life and lessons. He taught me the history of my family and our legacy of entrepreneurship and land ownership. We resolved personal and professional affairs. He introduced me to his network. In short, he taught me how to think, how to see opportunities, and how to run his business.

In that time, we truly became a dynamic duo but would always say how we wished we wouldn’t have waited for him to get sick to start this process. We wished we had more time because we could have done way more and prepared the business to be even stronger than it was at the point of transfer.

After going through this process with my family, I’ve learned many lessons and gained tremendous insight on succession planning. These are the three priorities to consider: Planning, Support, and Time & Responsibility.

1. Planning

Oftentimes family business succession planning is triggered by death or sickness of the owner, if it’s even triggered at all. This is a typical reason why family owned businesses fail to make it to the next generation.

Many business advisors would tell budding entrepreneurs to build an exit strategy right into their business plan, because ultimately, the key to generational success is taking out the time to plan for it.

Planning should begin at least four to five years before the transition. Depending on the type of business, increasing the planning period to eight to 10 years beforehand would probably be more efficient. There is a list of things that you have to work through, like:

  •  Strategic Planning – What is the vision and plan for the future of the business?
  • Ownership & Management – Who will own and run the business? Will owners need to work in the business?
  • Financial Planning – What is required to execute and achieve your business goals to ensure a successful transfer and growth?
  • Human Resource Planning – What staffing is required for the next phase of the business? What training needs to take place?
  • Estate Planning, Taxes, Liability – How do you want your estate managed? What are the tax implications? Who is liable for mishaps?

Long-term planning gives your child, children, or successor enough time to learn and manage the business. You, as the owner, are also able to see how well your potential successor operates – what their strengths and weaknesses are, and what additional professional and personal development is needed.

Some of the questions that should be asked and answered at the onset of the planning process:

  • What is your vision as the owner?
  • How do you want to spend your later/retirement years?
  • What will it take financially to live out later/retirement years?
  • Do you want to keep the business in the family?
  • Do members of your family have a vision for their own lives?
  • Does the next generation wish to run and/or operate the business?
  • Does the company’s strategic plan support the family’s vision and values?
  • Is the business positioned for long-term viability and succession?
  • Could the business survive your untimely death or disability?
  • Which family members will enter the business?
  • Who will you prepare for succession?
  • How will you prepare them?

2. Support

Succession planning is a big feat to take on. It takes a village … literally.

Seek out and engage with other generational family-owned businesses. Get advice and learn their transition stories. Getting an inside account of the reasons why they chose the path they did may shed light on potential upcoming challenges and decisions you may face.

What did they learn? What do they wish they would have done differently? How are things going now? How did they align the ownership goals and aspirations of the next generation with those of the current generation? Getting examples and talking through situations will equip you with the mindset required to take on succession planning.

Involve your family. Before making any decisions, or really starting the process, get support and buy-in from your family. This isn’t something that should be done in secret. It also gives you and your family an opportunity to connect and dream for the future, changing the negative connotation of succession planning being about death or “the end.”

Seek out support and assistance from a variety of professionals as well.

  • Accountants – Your accountant should be advising you on succession planning based on analyses of patterns of income and expenses of the business as a tool for future planning. Part of succession planning involves calculating the probabilities of certain occurrences and then determining how to survive them.
  • Management Consultants – Depending on the nature of your business and/or availability of time, hiring management consultants to assist with assessments, development of transition processes, data collection, training, work plans, and technical support may be beneficial and helpful.
  • Bankers – Begin to build a relationship between the company banker and your successor. Share plans and financing needs based on your succession plan.
  • Lawyers – Gain legal advice as you make decisions and plan in order to legally protect your business, preserve wealth, and prepare for the future.

However, before engaging their expertise, you must have a vision for what it is that you want to have happen. The professionals are in place to support, advise and help implement the vision you create. You should not be looking for professionals to create your vision.

3. Time & Responsibility.

Allocating the proper amount of time to plan for succession planning is critical. And not solely to ensure the success of the transfer, but to ensure your legacy, which you may not think about in depth until you begin succession planning.

Oftentimes your legacy – how you want to be remembered and what you want to leave behind – goes beyond your family business and delves into philanthropy, memoirs, and mentorship, etc. Once you open the door of succession planning, you’re going to be happy you allocated the most possible time to dream, plan, and execute. You may find that you have dreams and aspirations beyond the day-to-day operations of the family business.

With time comes responsibility.

The key to everyone taking ownership of their role is understanding it. As a small business owner, you must understand your responsibility to ensure the success and long-term viability for your business and its successors. Your successors must understand their responsibility to continue growing the business you started. Appreciation of these responsibilities is what leads to everyone working together as a team.

The inherited responsibility of your successors is something that should be nurtured and cultivated as early as possible. The earlier the seed is planted the stronger the roots and potential for long term success.

Cultivating inherited responsibility yields a sense of pride and understanding within your successors that they are continuing something bigger than themselves. This equips the next generation with the tenacity and perseverance to see it through.

About the author.

Lauren Miller is the Director of Business Development at Miller3 consulting, a second-generation consulting firm founded by her father. A daughter and granddaughter of entrepreneurs, entrepreneurship and family business is woven into the fabric of Lauren's DNA. But not until Lauren's father became terminally ill did this reveal itself in a way that ultimately changed her forever. 

Taking on the role as her father's caregiver came with the task of securing his legacy and preparing her and her siblings for his departure. She became a student of her father, learning his business, his life, but most importantly understanding her lineage—a 150-year legacy of entrepreneurship rooted in agriculture. Lauren learned the true meaning of legacy and how each generation has a responsibility to foster opportunity for the next. Today she works in tandem with her brother to build out the new era of her family business while using her experience to teach, advocate and inspire others to do the same.

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