With a Magenta Plus, PlusUP, ONE Plus, or T-Mobile ONE w/ ONE Plus plan, you can turn on HD video streaming on your device. Don't have a plan that includes HD streaming? Find the right plan for you​ if you're looking to add a plan or today.

 

From the T-Mobile app

  1. Open the T-Mobile app. If you don't have it, download it now.
  2. Tap MORE > PROFILE SETTINGS > MEDIA SETTINGS.
  3. If you have multiple lines on your account, make sure the line you're making changes to is showing. If it's not, tap the down arrow to open the drop-down to select another line on the account.
  4. Next to HD Video Resolution, toggle it ON or OFF.

 

From My T-Mobile

  1. Log in to My T-Mobile with your T-Mobile ID. If you don't have one, register for a T-Mobile ID​.
  2. Click PROFILE (in the upper right) > MEDIA SETTINGS.
  3. Next to HD Video Resolution, toggle it ON or OFF.

 

HD video resolution details

  • Activating HD video resolution only provides the ability to view higher resolution video streams by turning off video optimization. It doesn't change the actual, available resolution of streaming video.
  • Video resolution isn't determined by T-Mobile, but rather it's determined by the video content provider (like YouTube or Netflix).
  • Once you turn it on, HD video streaming availability should take effect immediately, but it may require closing and re-opening the app or browser window, or restarting your device.

 

All on-network data used, including free streaming data, counts toward the heavy-user threshold of 50GB in a billing cycle, after which a T-Mobile-branded customer will no longer receive highest priority on the network. When an HD video is active, streaming high-definition video will use data much faster than optimized video, and brings up to the possibility of de-prioritization if you use enough data to reach that limit in a given month. (Learn more about T-Mobile's Open Internet disclosures.)


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