JUMP! Terms & Conditions Updates

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On October 23, 2023, we've made some changes to JUMP! Upgrades Terms & Conditions (T&Cs). Your JUMP! benefits will not be affected and there is no action needed on your part. 

What's changing

  • T-Mobile is now the responsible party for this agreement
  • The dispute resolution language has been updated to match the general terms and conditions that apply to your mobile service

What’s not changing with this update

  • Upgrading as soon as you find a device with new features you love and have paid off half of your original EIP
  • Protection<360> benefits including in-store JUMP! upgrades for damaged devices on EIP
  • The Protection<360> claim process online at https://mytmoclaim.com/

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