On October 23, 2023, we've made some changes to JUMP! Upgrades Terms & Conditions (T&Cs). Your JUMP! benefits will not be affected and there is no action needed on your part. 

What's changing

• T-Mobile is now the responsible party for this agreement
• The dispute resolution language has been updated to match the general terms and conditions that apply to your mobile service

What’s not changing with this update

• Upgrading as soon as you find a device with new features you love and have paid off half of your original EIP
• Protection<360> benefits including in-store JUMP! upgrades for damaged devices on EIP
• The Protection<360> claim process online at https://mytmoclaim.com/