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The Roambee device is no longer available to order. 

You can set up and manage your Roambee devices with the steps below. See Asset Management & Tracking with NB IoT for more information.

Log in and navigate the Roambee Portal

Login

To log in for the first time, make sure you've received an email from support@roambee.com with your password. If you haven't received it, contact your system administrator.

  1. In a web browser, visit https://portal.roambee.com/#login.
  2. Enter your user name (email address) and password.
  3. Select Log in.
  4. If you belong to multiple accounts, choose the account you want to log into.

Navigation

The portal is divided into three areas:

  1. Main Bar: Has the user name, role, Support button, and Modern View button.
  2. Module Menu: Choose from the variety of pages in the portal, like Manage Users, Shipments, Locations, and Bees.
  3. Screen Area: Changes depending on what you select in the Module Menu.

A screenshot of the Roambee portal. In the top, right corner is the Main bar. On the left is the Module Menu. To the right of the Module Menu and below the Main Bar is the Screen Area.

 

Add, modify, or delete users

 
Add a User
 
  1. On the left side, choose the Manage Users module.
  2. Select the + icon next to Add user.
  3. Fill out the Add new user pop-up. You must fill out fields with a red asterisk (*).
  4. Select Save. An email is sent to the new users.
 
Modify a User
 
  1. On the left side, choose the Manage Users module.
  2. Select the Actions drop-down next to the user you want to modify.
  3. Select Edit.
  4. Update any information in the Edit user pop-up.
  5. Select Save.
 
Delete a User
 
  1. On the left side, choose the Manage Users module.
  2. Select the Actions drop-down next to the user you want to modify.
  3. Select Delete.

 

Create and edit locations

 
Create a location
 
  1. On the left side, choose the Locations module.
  2. Select the Add icon at the top right.
  3. Fill out the Location Wizard pop-up. You must fill out fields with a red asterisk (*).
  4. Select Add Location.
 
Edit a location
 
  1. On the left side, choose the Locations module.
  2. Select the Edit icon next to the location you want to edit.
  3. Update any information in the Location Wizard pop-up.
  4. Select Modify Location.

 

Create, edit, and use accounts

 
Create a sub-account
 
  1. On the left side, choose the Accounts module
  2. Select the Add icon at the top right.
  3. Fill out the Create a new Account pop-up.
    • You must fill out fields with a red asterisk (*).
    • You must fill out all four tabs. Select Continue once you've completed a tab.
  4. Select Save.
 
Edit a sub-account
 
  1. On the left side, choose the Accounts module
  2. Select the Edit icon next to the sub-account you want to edit.
  3. Update any information as needed, then select Save.
 
Log in to a sub-account
 
  1. On the left side, choose the Accounts module
  2. Select the Login as icon next to the sub-account you want to log in on.
  3. You can also switch between accounts by choosing Select Account to login as at the top right.

 

Create and fulfill orders

 
Create an order
 
  1. On the left side, choose the Orders module
  2. Select the New icon at the top right.
  3. Choose the account you're creating the order for, then select OK.
  4. Fill out the order information, including the shipment destination, SKU, and quantity, then select Place Order.
 
Fulfill an order
 
  1. On the left side, choose the Orders module
  2. Select the Actions drop-down next to the order you want to fulfill, then select Fulfill.
  3. Make sure the order summary is correct, then select Continue.
  4. Assign the devices that will be used on the sub-account, then select Continue.
  5. Enter the shipping information, then select Fulfill. Make sure the device was assigned to the right sub-account.

 

Manage your bees

 
Find out where your Bees will work
 

Check our narrowband coverage map to see where Roambee BeeAware will work. International and domestic roaming are not supported.

 
Roambee BeeAware buttons & LEDs
 

The Roambee device. On the left side is a hanging hole. In the left-middle of the front of the device is a multi-function button. On the bottom is a USB charging port. On the right side is a power button. In the top-right side of the middle of the device are Network, Battery, and GPS LED indicators.

  1. Network LED: Blinks green fast when searching for coverage, blinks green slowly when connected, and is off when in sleep mode or off.
  2. Battery LED: Solid red when charged, blinks red fast when charging or powering on/off, blinks red slowly when the battery is low, and is off when device is on and working fine.
  3. GPS LED: Solid yellow when it has a GPS fix, blinking yellow when searching for GPS, and is off when in sleep mode or off.
  4. Power button: Press and hold for 3 seconds to turn on or off
  5. USB charging port: Plug in your charging cable here
  6. Multi-function button: Long press to report the current location and restart GPS fix.
  7. Hanging hole: Used to hang the device when affixing is not an option
 
Bee Pickup
 
  1. On the left side, choose the Bee Pickup Page module.
  2. Enter the device name and all related information regarding the pickup purpose. You must fill out fields with a red asterisk (*).
  3. Select Save. You'll receive a confirmation the device was checked-in, select Ok.
  4. You can confirm the device was checked in by choosing the Bees module on the left side.
 
Change reporting interval
 
  1. On the left side, choose the Bees module.
  2. Select the Actions icon next to the desired device, then select interval.
  3. Set the desired reporting interval between 5 minutes and 24 hours, then select Send Change.
 
View device history
 
  1. On the left side, choose the Bees module.
  2. Select the Actions icon next to the desired device, then select history.
  3. Adjust the desired date range at the top right and select Go!.
  4. You're taken to a screen that displays a map and the sensor history.
 
View device messages
 
  1. On the left side, choose the Bees module.
  2. Select the Actions icon next to the desired device, then select messages.
  3. Choose the time zone and adjust the desired date range at the top right, then select Go!.
  4. View the device messages. Choose the + on the left to see more details for a specific message.
 
Manage and download data
 
  1. On the left side, choose the Bees module.
  2. Use the following options to filter devices as needed:
    • Search: Lets you search for specific devices
    • Show/hide columns: Lets you restrict what information appears on the screen
    • Reset tables: Resets the device list back to default view
  3. At the top right, choose how you want to download your data:
    • Download: Lets you download a file with the data
    • Copy: Places the information to your clipboard so you can paste it
    • Excel: Exports the information to Excel
    • PDF: Converts the data into a PDF file

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