New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

Use these steps to approve users who self-register for access to the T-Mobile for Business Account Hub.


User registration settings

Account Manager and End User approval requirements are set to ON by default. To change the requirement settings, use these steps:

  1. Log in to Account Hub.
  2. Select Global Settings.
  3. Select User Registration Settings.
  4. Select the toggle to turn ON or OFF the registration approval requirement.


Approve / reject user request

  1. Log in to Account Hub.
  2. Go to Manage Users.
  3. Select User Approvals.
  4. From the list of requests, select View Details on the desired request.
  5. Select Approve or Reject.
  6. When the confirmation pop-up appears, enter any desired comments associated with the approval/rejection, and select Submit. Entered comments are provided to the submitter in an email notifying them of the approval or rejection.


If you’re unable to perform the steps on this page, visit the Account Hub User Management page as your profile permissions may need to be updated by your Account Admin or Business Owner.

Was this helpful?