Use the steps on this page to change a T-Mobile for Business phone number or transfer a phone number from another account.

Change a phone number

1.  Log in to Account Hub.
2. Go to Manage Accounts. If you have multiple accounts, select the desired account.
3. From the Manage Lines tab, select the three dots for the desired line and select Change number. The Change Number window appears.
4. Select a reason for the number change from the Reason for change field.
5.  Choose number by: 
   • ZIP Code enter preferred ZIP Code.
   • Area Code enter preferred Area Code.
6. Choose one of the listed available options in the Preferred NXX drop-down list that best meets your needs. 
7. Check the box to agree to the terms and conditions. 
8. Select Submit change. You'll receive a transaction number, which can be viewed on the Transaction History page.

Transfer a phone number

1.  Log in to Account Hub.
2. Go to Manage Accounts. If you have multiple accounts, select the desired account. 
3. From the Manage Lines tab, select the three dots for the desired line, then select Transfer number.
4. Enter the following details: 
   • Number to transfer 
   • Preferred transfer date 
   • Account number 
   • Account password/PIN 
5. When finished, select Submit. You'll receive a transaction number, which can be located on the Transaction History page.

If you’re unable to perform the steps on this page, visit the Account Hub User Management page as your profile permissions may need to be updated by your Account Admin or Business Owner.