New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

Approval requirements are optionally set up at the organization level in Account Hub to require certain account management transactions placed by End Users to be approved before being processed.


Account Management Approval Dashboard

  1. Log in to Account Hub.
  2. Go to Manage Accounts. If you have multiple accounts, select the desired account.
  3. Select the Approval Dashboard tab. 
  4. From the list of transactions, select one or more checkboxes. From the Actions menu, select Approve or Reject
  5. Alternatively, to view additional details of any transaction in the list prior to approving/rejecting, select View details for the transaction you want to review. 
  6. When the pop-up appears, review the details, and select Approve or Reject
  7. When the confirmation pop-up appears, enter any desired comments associated with the approval/rejection, and select Submit. Entered comments are provided to the submitter in an email notifying them of the approval/rejection. 
  8. If the transaction is approved, it will be processed. If rejected, the transaction will not be processed. 


If you’re unable to perform the steps on this page, visit the Account Hub User Management page as your profile permissions may need to be updated by your Account Admin or Business Owner.

Was this helpful?