Account Hub payments

Manage your payments and payment arrangements in the T-Mobile for Business Account Hub portal.

Make a payment

The maximum amount for a one-time debit card payment is $25,000.
The maximum amount for a one-time credit card payment is $25,000.
The maximum payment amount for an ECP transaction is $9,999.99.
You can make multiple payments within a 24—hour period using the same payment method provided they differ by $0.01 each time.

Log in to Account Hub.
Go to Billing. If you have multiple accounts, select the desired account.
Select Make payment.
Select the Payment amount and Payment date.
Enter the payment (bank transfer or credit/debit card) information or choose Pay in installments to set up a payment arrangement
Select Submit.

Log in to Account Hub.
Go to Billing. If you have multiple accounts, select the desired account.
Go to the Payments tab. Recent payments are displayed or enter payment number to search.

Log into Account Hub.
Go to Billing. If you have multiple accounts, select the desired account.
Go to the Settings tab.
Select AutoPay.
Select Enroll now, Edit, or Turn off AutoPay.
Enter payment type (credit card or direct deposit from bank) details, then select Save changes.

Set up a payment arrangement

Log in to Account Hub.
Go to Billing. If you have multiple accounts, select the desired account.
Go to the Settings tab.
Select the Make Payment button.
Select the Pay in installments radio button under Payment amount.
Enter first payment installment amount. Must be at least 20% of balance due.
Select first payment installment date.
Enter second payment installment amount. Must be for remaining balance due. Over-payment not permitted.
Select second payment installment date.
Enter credit/debit/banking details, billing address, and installment plan notification preferences.
Enter the phone number for validation and to receive a text confirmation notification.
Select Submit. A confirmation screen with a summary of the payment arrangements will appear.

Edit a payment arrangement (payment method changes only)

Log in to Account Hub.
Go to Billing. If you have multiple accounts, select the desired account.
Go to the Settings tab.
Select the three dots for the selected BAN, then select Edit Payment Arrangement. You can only change the payment method (not the amount) and it cannot be changed within 24 hours of a scheduled installment.

Locate payment arrangement history

Learn about ways to view your bill and usage on the Account Hub billing page.

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