- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Account](https://www.t-mobile.com/support/community/account) # Power of Attorney Requests 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) If you need to assign a Power of Attorney to your T-Mobile account, here's what you'll need to know. A Power of Attorney (POA) is a legal document that gives another person authority to act on your behalf. By adding a POA to your T-Mobile account, you are giving us permission to treat your POA as the account holder, also known as the Billing Responsible Party (BRP). To learn more about what permissions that includes, check out [Billing Responsible Party.](https://www.t-mobile.com/support/account/billing-responsible-party-and-authorized-users) ## On this page: - [Documents, timeline, and notifications](https://www.t-mobile.com#heading1) - [Add or update a Power of Attorney](https://www.t-mobile.com#heading2) - [Remove a Power of Attorney](https://www.t-mobile.com#heading3) - [File size issues](https://www.t-mobile.com#heading4) ## [](https://www.t-mobile.com)Documents, timeline, and notifications - Official POA. - Submit a completed T-Mobile Power of Attorney Form online or by mail using the form located in Attachments. - After T-Mobile receives the request allow seven business days for processing. - The Billing Responsible Party or Power of Attorney submitter may be contacted for verification purposes. - For requests submitted online, once the change has been completed, a confirmation will be sent to the email address provide in the form. - Before a cancellation request is completed by T-Mobile, we will contact you at the number you provide on the form. - The requested change will not be completed if we cannot contact you. ## [](https://www.t-mobile.com)Add or update a Power of Attorney ### Steps required for an official POA 1. Ensure the date is valid and not expired. 2. Include a signature from the person being given POA. 3. Provide proper notarization. 4. Upload all pages of the Power of Attorney document. 5. Upload supported documents in DOCX, JPEG, or PDF format, up to a maximum size of 10MB. - A tip to compress file size is to adjust your camera settings and retake the image. - You can also compress documents on an iPhone by following steps outlined in [Apple Support](https://support.apple.com/guide/iphone/export-or-compress-pdfs-and-images-iph61c20afe1/ios). ### Online request [Power of Attorney (POA) online request](https://www.t-mobile.com/support/power-of-attorney) If you are the Primary Account Holder (PAH), sign in to T-Life to access the Power of Attorney request form in the User Role section. ### Mail request Mail a copy of your official POA and T-Mobile POA Form to: T-Mobile Wireless PO Box 37380 Albuquerque, NM 87176-7380 ## [](https://www.t-mobile.com)Remove a Power of Attorney - If the POA includes an expiration date, we will remove the authorized user on that date. - To remove a POA immediately, send a signed release of Power of Attorney to either: - The mailing address above, or - [USMilitaryERR@T-Mobile.com](mailto:USMilitaryERR@T-Mobile.com) (attach a scan of the completed release form). ## [](https://www.t-mobile.com)File size issues If you encounter a file size limit error when attaching POA documents, stop the online upload. 1. Scan your Power of Attorney documents. - Your completed T-Mobile Power of Attorney (POA) Form ([Power\_Of\_Attorney\_Form\_2025-08.pdf](https://www.t-mobile.com/support/public-files/attachments/Power_Of_Attorney_Form_2025-08.pdf)), and - Your official Power of Attorney document. 2. Email the scanned documents to [USMilitaryERR@T-Mobile.com](mailto:USMilitaryERR@T-Mobile.com).   * * * ## Attachments  - [Power\_Of\_Attorney\_Form\_2025-08.pdf Preview](https://www.t-mobile.com/support/public-files/attachments/Power_Of_Attorney_Form_2025-08.pdf) * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)