Featured promotions at T-Mobile Broadway & Dey

T-Mobile Broadway & Dey - 185 Broadway
 Interior photo of T-Mobile Store at Broadway & Park Place, New York, NY
 Interior photo of T-Mobile Store at Broadway & Park Place, New York, NY
 Interior photo of T-Mobile Store at Broadway & Park Place, New York, NY
T-Mobile Broadway & Dey - 185 Broadway

Your Membership Starts Here - T-Mobile Broadway & Dey Experience Store
185 Broadway, New York, NY
(212) 571-5077

There’s more waiting for you in-store. More savings. More perks. More one-on-one support. At our Experience Store, we’ll walk you through today’s best offers and help you find the plan and perks that fit your life.

What You'll Find:

  • Deals and demos on the newest iPhone, Galaxy, and Pixel devices
  • Personal setup & expert support from Senior Mobile Experts
  • Wireless, Prepaid & Home Internet activations
  • Easy upgrades, trade-ins & connected tech
  • Small Business plans & support
  • Buy online, pick up in-store

Come In And Get More:

  • Get support your way — with the T-Life app, a Mobile Expert, or both
  • Try before you buy — get hands-on with our full device lineup
  • Get access to exclusive T-Mobile perks like Netflix on Us & Magenta Status
  • Stay connected with America’s fastest 5G network — now backed by satellite

Come in today — your membership starts here.

Featured categories at T-Mobile Broadway & Dey

Featured reviews at T-Mobile Broadway & Dey

Ino Samaras
April 27, 2026, 4:57 p.m.
We came into this store with a very complicated issue. We were trying to move one of our lines to a different service and had so many challenges during the process, it was beyond frustrating. After more than one month (!) of trying to resolve it through online support, phone calls, and multiple store visits to both providers, we were completely enraged. No one had been able to help us, and after hours on the phone getting transferred constantly to new representatives, they would have the audacity to waste our time with promotions. The only person who was able to help us was Crystal G at this T-Mobile location. Crystal is truly outstanding. Not only did she successfully fix the issue, but she also stayed with us while we were on calls with customer service to make sure everything was handled correctly. Her patience, professionalism, and genuine commitment to resolving our problem made all the difference. It’s rare these days to find someone in customer service who truly cares, but Crystal went above and beyond. I can’t say enough great things about her. While I hope we don’t run into issues like this again, if we do, we’ll definitely be going straight to her. View on Google
Kenny Mideres
April 24, 2026, 1:14 p.m.
It was good View on Google
Aleksei KALIUZHNYI
April 15, 2026, 9:18 p.m.
(Translated by Google) He resolved all the issues in 5 minutes, I recommend him. All the staff were polite. (Original) Все дела решил ,за 5 минут рекомендую. Все работники были вежливыми, View on Google

Additional information about T-Mobile Broadway & Dey

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Locations near T-Mobile Broadway & Dey

T-Mobile Signature Store
T-Mobile Times Square
3.6 miles away
4.2
T-Mobile Experience Store
T-Mobile Newport Centre
1.9 miles away
5.0
T-Mobile Experience Store
T-Mobile Fulton St and Hoyt St
1.9 miles away
5.0

Got questions about T-Mobile Experience Stores?

The T-Mobile Experience Store is a new cutting-edge retail environment offering personalized service with the newest and broadest product assortment than any other T-Mobile store. It's designed to provide an immersive shopping experience, showcasing our commitment to innovation, care support and customer service.

Experience a personalized shopping journey with expert service and our largest assortment of cutting-edge products. Our knowledgeable Sr. Mobile Experts will work with you to tailor your visit, showcasing the best T-Mobile has to offer for you and your family.

Absolutely! Experience stores carry our widest selection of the latest smartphones, tablets, wearables, and accessories with a variety color options only available at experience store locations.

No appointment is necessary. You are welcome to drop by at your convenience during our regular store hours.

The most convenient way to pay your T-Mobile bill at any time is by using our T-Life app. If you prefer to pay at our Experience store, our Sr. Mobile Experts can assist with payments and answer any billing questions.  An In-Store Payment Support Charge of $5 plus applicable tax on in-store bill payments will apply.

Yes, we accept device trade-ins.

Yes, the store features interactive hands-on demos to explore the latest technology and services. You can also participate in live events and workshops hosted at the store.

Yes, our Sr. Mobile Experts are equipped with the newest technology and receive ongoing comprehensive training that covers all aspects of device troubleshooting for software updates, hardware support and network needs.

Yes, we offer an equipment installment plan. Our team can provide support and details based on your credit qualifications.

Yes, we offer interactive product experiences for all our business solutions.

Absolutely! Our team can assist you with transferring your data, including contacts, photos, and apps, from your old device to your new one.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store