T-Mobile Experience Store

T-Mobile 44th & Ivanrest

Closed now
Fri: 10:00 am - 8:00 pm
4.0/5
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T-Mobile Network Performance

Data provided by Umlaut
 From January-2026 to June-2026
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
89
/100
AT&T
82
/100
Verizon
72
/100
5G coverage availability
More availability means having access to 5G speeds more often.
88 %
93 %
AT&T
65 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
362
Mbps
AT&T
214
Mbps
Verizon
135
Mbps
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IDs Accepted

  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

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Your Membership Starts Here - T-Mobile 44th & Ivanrest
3198 44th Street, Grandville, MI
+16168187447

There’s more waiting for you in-store. More savings. More perks. More one-on-one support. At our Experience Store, we’ll walk you through today’s best offers and help you find the plan and perks that fit your life.

What You'll Find:
  • Deals and demos on the newest iPhone, Galaxy, and Pixel devices
  • Personal setup & expert support from Senior Mobile Experts
  • Wireless, Prepaid & Home Internet activations
  • Easy upgrades, trade-ins & connected tech
  • Small Business plans & support
  • Buy online, pick up in-store
Come In And Get More:
  • Get real help from real people — no bots, no scripts
  • Try before you buy — get hands-on with our full device lineup
  • Get access to exclusive T-Mobile perks like Netflix on Us & Magenta Status
  • Stay connected with America’s fastest 5G network — now backed by satellite

Come in today — your membership starts here.

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Expert Account and Device Troubleshooting
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Featured Reviews at T-Mobile 44th & Ivanrest

Cynthia Howard
Sept. 3, 2026, 11:24 a.m.
I ordered my new T-Mobile iphones and 5G WiFi box online (not the best first step). My package arrived 2 days later. Contents: 4 new iphones , and 7 SIM cards for the additional 6 BYOD transfer lines and a 5G wireless modem. I took a deep breath, bought a large frozen coke and drove to the T-Mobile store at the corner of 44th St and Ivanrest in Grandville, Michigan. I was prepared to beg a rep to work with me. These reps have high sales quotas to achieve, not just for the commission, but to keep their jobs. I am the time-sucking, “bought it through chat on T-Mobile.com” (and the cases on Amazon), no-possible-sale pariah-type customer. I just wanted several hours of help to get all of this done without being told I was an idiot and I should just go home and call T-Mobile customer service. After all, they are the ones who promised me the moon and took my money. They should be the ones to make everything work and explain why my bill is $180 more than expected. So….you can imagine my surprise when everyone at the store appeared ready to help me after I told them why I was there. They gave me a bottle of water to chase my frozen Coke and “promised”they would handle everything and make sure I was satisfied no matter how long it took or how many visits I wanted to make to their store. They were there to help ME. When I apologized to Sam for taking up so much of his time, he said there was no need. He explained that this particular store was an “Experience” store. That meant that everyone who worked there had lots of experience so they knew how to get things done. In addition, they were not paid through commission. They were paid through “customer service”! Their goal was to take care of all my T-Mobile needs and answer all of my questions “at their store”. Wow! What a concept! What’s even better? They kept their word. Result? I didn’t need to call or chat with someone I couldn’t see. I didn’t need to start each conversation with a repeat of the last four calls or chats. I didn’t feel uncomfortable. I felt glad to be working with such talented people. I worked with Sam, Maurice (Mo), and Prince. I returned at least 4 times during the week after my package arrived. Each visit was a pleasure and a success. Thank you! View on Google
Ruth Baas
Aug. 28, 2026, 12:23 a.m.
Maurice at the grandville store is the best! He was so friendly and patient and found the best deal for my daughter to upgrade her phone! Highly recommend! View on Google
Jorden Couture
Aug. 22, 2026, 3:20 p.m.
Kyle was so amazing! She was very knowledgeable and attentive. Kyle had my best interest in mind, and I was able to make an informed decision without feeling pressured to make a sale. View on Google
Nicholas Martin
Aug. 21, 2026, 4:02 p.m.
Upgraded phone wasn't what I was expecting but been a long time since he upgraded View on Google
Carol Perschbacher
Aug. 7, 2026, 7:29 p.m.
Morgan was so extremely helpful! She’s very knowledgeable and patient! Love her help!! View on Google

Locations near T-Mobile 44th & Ivanrest

T-Mobile Experience Store
T-Mobile Shops at Centerpoint
8.5 miles away
4.0
T-Mobile Store
T-Mobile at Costco
1.2 miles away
4.5
T-Mobile Store
T-Mobile at Sam's Club
9.4 miles away
3.7

Got questions about T-Mobile Experience Stores?

The T-Mobile Experience Store is a new cutting-edge retail environment offering personalized service with the newest and broadest product assortment than any other T-Mobile store. It's designed to provide an immersive shopping experience, showcasing our commitment to innovation, care support and customer service.

Experience a personalized shopping journey with expert service and our largest assortment of cutting-edge products. Our knowledgeable Sr. Mobile Experts will work with you to tailor your visit, showcasing the best T-Mobile has to offer for you and your family.

Absolutely! Experience stores carry our widest selection of the latest smartphones, tablets, wearables, and accessories with a variety color options only available at experience store locations.

No appointment is necessary. You are welcome to drop by at your convenience during our regular store hours.

The most convenient way to pay your T-Mobile bill at any time is by using our T-Life app. If you prefer to pay at our Experience store, our Sr. Mobile Experts can assist with payments and answer any billing questions.  An In-Store Payment Support Charge of $5 plus applicable tax on in-store bill payments will apply.

Yes, we accept device trade-ins.

Yes, the store features interactive hands-on demos to explore the latest technology and services. You can also participate in live events and workshops hosted at the store.

Yes, our Sr. Mobile Experts are equipped with the newest technology and receive ongoing comprehensive training that covers all aspects of device troubleshooting for software updates, hardware support and network needs.

Yes, we offer an equipment installment plan. Our team can provide support and details based on your credit qualifications.

Yes, we offer interactive product experiences for all our business solutions.

Absolutely! Our team can assist you with transferring your data, including contacts, photos, and apps, from your old device to your new one.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store