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Featured promotions at T-Mobile Prince William & Shoppers Best

T-Mobile Prince William & Shoppers Best - 2920 Prince William Pkwy
 Interior photo of T-Mobile Store at Prince William & Shoppers Best, Woodbridge, VA
 Interior photo of T-Mobile Store at Prince William & Shoppers Best, Woodbridge, VA
 Interior photo of T-Mobile Store at Prince William & Shoppers Best, Woodbridge, VA
T-Mobile Prince William & Shoppers Best - 2920 Prince William Pkwy

Your Membership Starts Here - T-Mobile Prince William & Shoppers Best Experience Store
2920 Prince William Pkwy, Woodbridge, VA
(703) 897-4141

There’s more waiting for you in-store. More savings. More perks. More one-on-one support. At our Experience Store, we’ll walk you through today’s best offers and help you find the plan and perks that fit your life.

What You'll Find:

  • Deals and demos on the newest iPhone, Galaxy, and Pixel devices
  • Personal setup & expert support from Senior Mobile Experts
  • Wireless, Prepaid & Home Internet activations
  • Easy upgrades, trade-ins & connected tech
  • Small Business plans & support
  • Buy online, pick up in-store

Come In And Get More:

  • Get support your way — with the T-Life app, a Mobile Expert, or both
  • Try before you buy — get hands-on with our full device lineup
  • Get access to exclusive T-Mobile perks like Netflix on Us & Magenta Status
  • Stay connected with America’s fastest 5G network — now backed by satellite

Come in today — your membership starts here.

Featured categories at T-Mobile Prince William & Shoppers Best

T-Mobile Network Performance

Data provided by Umlaut
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
88
/100
Verizon
66
/100
AT&T
63
/100
5G coverage availability
More availability means having access to 5G speeds more often.
85 %
95 %
AT&T
29 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
100
Mbps
Verizon
82
Mbps
AT&T
39
Mbps
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T-MOBILE TRIAL

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for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

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Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured reviews at T-Mobile Prince William & Shoppers Best

I. V.
Jan. 24, 2026, 11:19 p.m.
T-Mobile Experience Store 2920 Prince William Pkwy, Woodbridge, VA Dates of Visit: January 24 & 31, 2026 Our family had an outstanding experience at this T-Mobile Experience Store, and what impressed us most was the consistency of the service across multiple visits. During our first visit on January 24, Ms. Jalena provided exceptional service from start to finish. She treated my wife, daughter, and me with patience, kindness, and genuine care. She took the time to listen to every concern, explained everything in clear and easy-to-understand terms, and never made us feel rushed. She guided us through the entire upgrade process, walked us through the T-Mobile apps so we could access benefits and perks we didn’t even know we had, and explained T-Mobile Home Internet in a way our entire family could clearly understand. She spent over two hours with us and maintained the same enthusiasm and professionalism the entire time. We returned on January 31 to turn in our old phone, complete the trade-in process for the credit, and upgrade my wife’s phone. Once again, Ms. Jalena assisted us with the same professionalism, enthusiasm, and attention to detail. When she had to step away for her lunch break, her colleague Mr. Gio seamlessly stepped in. The transition was smooth, and Mr. Gio demonstrated the same courteous, professional, and enthusiastic customer-focused attitude. We never felt a drop in service, which speaks volumes about the teamwork and culture at this location. Ms. Jalena clearly represented a T-Mobile Experience — not just as a store name or slogan, but as something we truly experienced. Together with Mr. Gio, it is perfectly clear that this level of care and professionalism is not a one-time event, but a consistent standard at this store. This location truly sets the bar for customer service. We left both visits feeling informed, confident, and genuinely valued as customers. Highly recommended, especially for families. Respectfully, I. V. View on Google
Raquel Ventura
Jan. 12, 2026, 6:11 p.m.
(Translated by Google) I want to thank manager Gio for his attentiveness and professionalism. This store has excellent service, great plans and offers, and they speak Spanish and are very patient. (Original) Quiero agradecer las atenciones y profesionalidad con que fui asistida por el manager Gio. Está tienda es muy buena en servicio y tiene buenos planes y ofertas, ellos hablan español y muy pacientes View on Google
Fransciny Ormeno
Jan. 12, 2026, 6:10 p.m.
Service at this store is Awesome. manager and the whole team are truly dedicated to help people coming into the door! Gio associate manager was super committed to the help me in resolving my issue! He also speaks Spanish so was great because my mom does not speaks English. He was very kind. Also they have good deals for updates or getting news stuff. Excellent service! View on Google

Additional information about T-Mobile Prince William & Shoppers Best

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Locations near T-Mobile Prince William & Shoppers Best

T-Mobile Experience Store
T-Mobile Fairfax Blvd & Main St
13.9 miles away
5.0
T-Mobile Experience Store
T-Mobile Pentagon Row
19.5 miles away
5.0
T-Mobile Store
T-Mobile at Sam's Club
0.4 miles away
5.0

Got questions about T-Mobile Experience Stores?

The T-Mobile Experience Store is a new cutting-edge retail environment offering personalized service with the newest and broadest product assortment than any other T-Mobile store. It's designed to provide an immersive shopping experience, showcasing our commitment to innovation, care support and customer service.

Experience a personalized shopping journey with expert service and our largest assortment of cutting-edge products. Our knowledgeable Sr. Mobile Experts will work with you to tailor your visit, showcasing the best T-Mobile has to offer for you and your family.

Absolutely! Experience stores carry our widest selection of the latest smartphones, tablets, wearables, and accessories with a variety color options only available at experience store locations.

No appointment is necessary. You are welcome to drop by at your convenience during our regular store hours.

The most convenient way to pay your T-Mobile bill at any time is by using our T-Life app. If you prefer to pay at our Experience store, our Sr. Mobile Experts can assist with payments and answer any billing questions.  An In-Store Payment Support Charge of $5 plus applicable tax on in-store bill payments will apply.

Yes, we accept device trade-ins.

Yes, the store features interactive hands-on demos to explore the latest technology and services. You can also participate in live events and workshops hosted at the store.

Yes, our Sr. Mobile Experts are equipped with the newest technology and receive ongoing comprehensive training that covers all aspects of device troubleshooting for software updates, hardware support and network needs.

Yes, we offer an equipment installment plan. Our team can provide support and details based on your credit qualifications.

Yes, we offer interactive product experiences for all our business solutions.

Absolutely! Our team can assist you with transferring your data, including contacts, photos, and apps, from your old device to your new one.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store