Featured promotions at T-Mobile Big Beaver & Crooks

T-Mobile Big Beaver & Crooks - 945 W Big Beaver Rd
T-Mobile Big Beaver & Crooks - 945 W Big Beaver Rd
T-Mobile Big Beaver & Crooks - 945 W Big Beaver Rd
T-Mobile Big Beaver & Crooks - 945 W Big Beaver Rd

Your Membership Starts Here - T-Mobile Big Beaver & Crooks Experience Store
945 W Big Beaver Rd, Troy, MI
(248) 971-2795

There’s more waiting for you in-store. More savings. More perks. More one-on-one support. At our Experience Store, we’ll walk you through today’s best offers and help you find the plan and perks that fit your life.

What You'll Find:

  • Deals and demos on the newest iPhone, Galaxy, and Pixel devices
  • Personal setup & expert support from Senior Mobile Experts
  • Wireless, Prepaid & Home Internet activations
  • Easy upgrades, trade-ins & connected tech
  • Small Business plans & support
  • Buy online, pick up in-store

Come In And Get More:

  • Get support your way — with the T-Life app, a Mobile Expert, or both
  • Try before you buy — get hands-on with our full device lineup
  • Get access to exclusive T-Mobile perks like Netflix on Us & Magenta Status
  • Stay connected with America’s fastest 5G network — now backed by satellite

Come in today — your membership starts here.

Featured categories at T-Mobile Big Beaver & Crooks

T-Mobile Network Performance

Data provided by Umlaut From July-2025 to December-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
92
/100
AT&T
93
/100
Verizon
75
/100
5G coverage availability
More availability means having access to 5G speeds more often.
93 %
93 %
AT&T
52 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
340
Mbps
AT&T
169
Mbps
Verizon
39
Mbps
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T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured reviews at T-Mobile Big Beaver & Crooks

M Sanders
Aug. 13, 2026, 10:53 p.m.
The service was great Joshua was the best help ever was patient with me every step of the way took his time i definitely recommend you see him when entering the store he will take care of you , he even stayed over just to finish the job ... love you Joshua and his boss ivory was amazing in helpful as well View on Google
Terry Matheys-Krent
Aug. 11, 2026, 9:23 p.m.
I am at the T-Mobile store on Big Beaver and Crooks in Troy, MI, and I've had a terrific experience with the very smart, patient, and helpful Tim S., a senior Mobile Expert. He solved so many of my cell phone problems! I really appreciate the considerate way he helped me! Thank you so much, Tim! View on Google
Jason Hochstein
Aug. 11, 2026, 8:08 p.m.
Erin was the absolute BEST! I updated an iphone and she made the whole transition seamless and easy. I cannot thank her enough for the help (and friendly service overall) - very much appreciated! View on Google
M&M moments Mason
Aug. 10, 2026, 9:36 p.m.
I would like to Thank Tim for his assistance today. He greeted me with a smile and invited me over to him for assistance with a welcome to the store wave. He carefully listened and provided options to resolve my cell phone issues. He informed me about the new t mobile Visa card and explained how I could benefit from the internet service rebates and how to bundle more products to save me money on my monthly bill. He truly made the experience great! I will definitely comeback to this location based on my experience with Tim today. He definitely went above and beyond to assist me. Thank you Tim! View on Google
Huel Perkins
Aug. 6, 2026, 8:09 p.m.
The store workers and managers are terrific, especially Ivory! View on Google

Additional information about T-Mobile Big Beaver & Crooks

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Locations near T-Mobile Big Beaver & Crooks

T-Mobile Experience Store
T-Mobile Hall & Pine
10.7 miles away
4.1
T-Mobile Experience Store
T-Mobile Gratiot Ave & 13 Mile Rd
12.9 miles away
T-Mobile Store
T-Mobile W 14 Mile Rd & Concord Dr
3.3 miles away

Got questions about T-Mobile Experience Stores?

The T-Mobile Experience Store is a new cutting-edge retail environment offering personalized service with the newest and broadest product assortment than any other T-Mobile store. It's designed to provide an immersive shopping experience, showcasing our commitment to innovation, care support and customer service.

Experience a personalized shopping journey with expert service and our largest assortment of cutting-edge products. Our knowledgeable Sr. Mobile Experts will work with you to tailor your visit, showcasing the best T-Mobile has to offer for you and your family.

Absolutely! Experience stores carry our widest selection of the latest smartphones, tablets, wearables, and accessories with a variety color options only available at experience store locations.

No appointment is necessary. You are welcome to drop by at your convenience during our regular store hours.

The most convenient way to pay your T-Mobile bill at any time is by using our T-Life app. If you prefer to pay at our Experience store, our Sr. Mobile Experts can assist with payments and answer any billing questions.  An In-Store Payment Support Charge of $5 plus applicable tax on in-store bill payments will apply.

Yes, we accept device trade-ins.

Yes, the store features interactive hands-on demos to explore the latest technology and services. You can also participate in live events and workshops hosted at the store.

Yes, our Sr. Mobile Experts are equipped with the newest technology and receive ongoing comprehensive training that covers all aspects of device troubleshooting for software updates, hardware support and network needs.

Yes, we offer an equipment installment plan. Our team can provide support and details based on your credit qualifications.

Yes, we offer interactive product experiences for all our business solutions.

Absolutely! Our team can assist you with transferring your data, including contacts, photos, and apps, from your old device to your new one.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store