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Featured promotions at T-Mobile Big Beaver & Crooks

 Exterior photo of T-Mobile Store at Big Beaver & Crooks, Troy, MI
 Exterior photo of T-Mobile Store at Big Beaver & Crooks, Troy, MI
 Interior photo of T-Mobile Store at Big Beaver & Crooks, Troy, MI
 Interior photo of T-Mobile Store at Big Beaver & Crooks, Troy, MI

Your Membership Starts Here - T-Mobile Big Beaver & Crooks Experience Store
945 W Big Beaver Rd, Troy, MI
(248) 971-2795

There’s more waiting for you in-store. More savings. More perks. More one-on-one support. At our Experience Store, we’ll walk you through today’s best offers and help you find the plan and perks that fit your life.

What You'll Find:

  • Deals and demos on the newest iPhone, Galaxy, and Pixel devices
  • Personal setup & expert support from Senior Mobile Experts
  • Wireless, Prepaid & Home Internet activations
  • Easy upgrades, trade-ins & connected tech
  • Small Business plans & support
  • Buy online, pick up in-store

Come In And Get More:

  • Get support your way — with the T-Life app, a Mobile Expert, or both
  • Try before you buy — get hands-on with our full device lineup
  • Get access to exclusive T-Mobile perks like Netflix on Us & Magenta Status
  • Stay connected with America’s fastest 5G network — now backed by satellite

Come in today — your membership starts here.

Featured categories at T-Mobile Big Beaver & Crooks

T-Mobile Network Performance

Data provided by Umlaut
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
94
/100
AT&T
89
/100
Verizon
74
/100
5G coverage availability
More availability means having access to 5G speeds more often.
94 %
94 %
AT&T
51 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
100
Mbps
AT&T
100
Mbps
Verizon
48
Mbps
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T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured reviews at T-Mobile Big Beaver & Crooks

Trish H
Nov. 26, 2025, 11:51 p.m.
MD, at this T-Mobile Experience Store, was a godsend for me! Not only did he fix ongoing problems with my new Samsung Galaxy phone, but he took his time explaining everything to me just as I had asked. After making three returning trips to the T-Mobile Authorized Dealer in Ferndale, MI, trying to get my apps correctly transferred, MD corrected all problems within half an hour! I'm very grateful for his expertise and great customer service. View on Google
Nina Ross
Nov. 24, 2025, 10:34 p.m.
I took my 74-year-old mother to this location because she was not receiving the level of customer service and assistance she required with her new phone. At another store, they sold her the phone but failed to help her with the setup, even after several visits. As a senior citizen, she felt stressed, confused, and worried that her phone wasn't functioning correctly or might have a virus. She struggled to find her passwords, had trouble using the talk-to-text feature, and was so distressed that she couldn't sleep. The gentleman (MD) who assisted my mother at this T-Mobile Experience store was exceptional—patient and knowledgeable. MD took the time to sit down with her and address each of her concerns and issues. She was incredibly happy and grateful... Thank you for your kindness and for taking such good care of my senior mom. View on Google

Additional information about T-Mobile Big Beaver & Crooks

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Locations near T-Mobile Big Beaver & Crooks

T-Mobile Experience Store
T-Mobile Hall Rd & Pine Dr
10.7 miles away
T-Mobile Experience Store
T-Mobile Gratiot Ave & 13 Mile Rd
12.9 miles away
5.0
T-Mobile Store
T-Mobile Woodward & Maple
2.6 miles away
4.0

Got questions about T-Mobile Experience Stores?

The T-Mobile Experience Store is a new cutting-edge retail environment offering personalized service with the newest and broadest product assortment than any other T-Mobile store. It's designed to provide an immersive shopping experience, showcasing our commitment to innovation, care support and customer service.

Experience a personalized shopping journey with expert service and our largest assortment of cutting-edge products. Our knowledgeable Sr. Mobile Experts will work with you to tailor your visit, showcasing the best T-Mobile has to offer for you and your family.

Absolutely! Experience stores carry our widest selection of the latest smartphones, tablets, wearables, and accessories with a variety color options only available at experience store locations.

No appointment is necessary. You are welcome to drop by at your convenience during our regular store hours.

The most convenient way to pay your T-Mobile bill at any time is by using our T-Life app. If you prefer to pay at our Experience store, our Sr. Mobile Experts can assist with payments and answer any billing questions.  An In-Store Payment Support Charge of $5 plus applicable tax on in-store bill payments will apply.

Yes, we accept device trade-ins.

Yes, the store features interactive hands-on demos to explore the latest technology and services. You can also participate in live events and workshops hosted at the store.

Yes, our Sr. Mobile Experts are equipped with the newest technology and receive ongoing comprehensive training that covers all aspects of device troubleshooting for software updates, hardware support and network needs.

Yes, we offer an equipment installment plan. Our team can provide support and details based on your credit qualifications.

Yes, we offer interactive product experiences for all our business solutions.

Absolutely! Our team can assist you with transferring your data, including contacts, photos, and apps, from your old device to your new one.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store