Featured promotions at T-Mobile Five Mile Plaza

T-Mobile Five Mile Plaza - 1910 W Francis Ave
T-Mobile Five Mile Plaza - 1910 W Francis Ave

Your Membership Starts Here - T-Mobile Five Mile Plaza Experience Store
1910 W Francis Ave, Spokane, WA
(509) 328-9000

There’s more waiting for you in-store. More savings. More perks. More one-on-one support. At our Experience Store, we’ll walk you through today’s best offers and help you find the plan and perks that fit your life.

What You'll Find:

  • Deals and demos on the newest iPhone, Galaxy, and Pixel devices
  • Personal setup & expert support from Senior Mobile Experts
  • Wireless, Prepaid & Home Internet activations
  • Easy upgrades, trade-ins & connected tech
  • Small Business plans & support
  • Buy online, pick up in-store

Come In And Get More:

  • Get support your way — with the T-Life app, a Mobile Expert, or both
  • Try before you buy — get hands-on with our full device lineup
  • Get access to exclusive T-Mobile perks like Netflix on Us & Magenta Status
  • Stay connected with America’s fastest 5G network — now backed by satellite

Come in today — your membership starts here.

Featured categories at T-Mobile Five Mile Plaza

T-Mobile Network Performance

Data provided by Umlaut From July-2025 to December-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
92
/100
Verizon
88
/100
AT&T
81
/100
5G coverage availability
More availability means having access to 5G speeds more often.
91 %
85 %
AT&T
78 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
303
Mbps
AT&T
99
Mbps
Verizon
81
Mbps
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T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured reviews at T-Mobile Five Mile Plaza

Spencer StMars
April 26, 2026, 4:52 p.m.
This is the store that makes it happen. The experience store has what you need to fix or explain anything regarding your phone plan. I would 100% advise anyone to come here if they have questions or need solutions rather than call 611. They have proper training and permissions to help you out. The manager Kristen, and trained staff member Uriah were both very helpful and capable. Please, drive the extra mile and come here so you receive the proper help and advisement that you could possibly need. View on Google
Hasan Alazzawi
April 25, 2026, 2:54 a.m.
A great customer service very helpful people very respectful people. I was there today with my family. He take care of the problem right away and helping us. I don’t wanna thank you guys for everything you guys have done. I really recommend this place to everybody very friendly great people. View on Google
Lea Ellis
April 21, 2026, 6:35 a.m.
Although I arrived shortly before closing, I received great custom service and would definitely have given my representative a 5 ⭐. Unfortunately, I thought the other person working there was less courteous with the people he was helping - nothing terrible, just seemed pretty direct which caught me by surprise. View on Google
Dingwen Zuo
April 18, 2026, 2:06 a.m.
I am very grateful for the help Ms. Bonnie provided this afternoon. She demonstrated outstanding professionalism and excellent performance in her work. She has strong professional skills and treats every customer with kindness and respect. Her communication style made me feel very comfortable and satisfied. She was also able to resolve all of my issues quickly and smoothly. I truly appreciate her help—thank you again, Ms. Bonnie View on Google
Roy Welch
April 17, 2026, 12:59 a.m.
Austin was helpful and answered my questions honestly and accurately. It was refreshing to have a person help who cared about the customer. View on Google

Additional information about T-Mobile Five Mile Plaza

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Locations near T-Mobile Five Mile Plaza

T-Mobile Store
T-Mobile at Costco
4.4 miles away
4.6
T-Mobile Store
T-Mobile Cheney Plaza
15.7 miles away
4.5
T-Mobile Store
T-Mobile E H St & S Main St
16.0 miles away
4.9

Got questions about T-Mobile Experience Stores?

The T-Mobile Experience Store is a new cutting-edge retail environment offering personalized service with the newest and broadest product assortment than any other T-Mobile store. It's designed to provide an immersive shopping experience, showcasing our commitment to innovation, care support and customer service.

Experience a personalized shopping journey with expert service and our largest assortment of cutting-edge products. Our knowledgeable Sr. Mobile Experts will work with you to tailor your visit, showcasing the best T-Mobile has to offer for you and your family.

Absolutely! Experience stores carry our widest selection of the latest smartphones, tablets, wearables, and accessories with a variety color options only available at experience store locations.

No appointment is necessary. You are welcome to drop by at your convenience during our regular store hours.

The most convenient way to pay your T-Mobile bill at any time is by using our T-Life app. If you prefer to pay at our Experience store, our Sr. Mobile Experts can assist with payments and answer any billing questions.  An In-Store Payment Support Charge of $5 plus applicable tax on in-store bill payments will apply.

Yes, we accept device trade-ins.

Yes, the store features interactive hands-on demos to explore the latest technology and services. You can also participate in live events and workshops hosted at the store.

Yes, our Sr. Mobile Experts are equipped with the newest technology and receive ongoing comprehensive training that covers all aspects of device troubleshooting for software updates, hardware support and network needs.

Yes, we offer an equipment installment plan. Our team can provide support and details based on your credit qualifications.

Yes, we offer interactive product experiences for all our business solutions.

Absolutely! Our team can assist you with transferring your data, including contacts, photos, and apps, from your old device to your new one.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store