I walked into the T-Mobile store today expecting the usual hassle and stress that often comes with phone upgrades—but John completely turned that around. From the moment I started working with him, he made the entire process smooth, easy, and surprisingly enjoyable. John was incredibly knowledgeable, answered all of my questions thoroughly, and made sure I understood every step of the upgrade process. He was honest, down-to-earth, and even brought some humor to the experience, which made it that much better. It's rare to find someone who genuinely makes you feel taken care of, and that’s exactly what John did. From now on, I won’t go to any T-Mobile store unless I know I’ll be dealing with John. He’s a true professional and an asset to your company. Give that man a raise—he deserves it! View on Google

Got Questions about T-Mobile Stores?

Can I get any discounts on my phone or service from T-Mobile?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

Do you have the new iPhone 15 in stock?

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Can I trade in a phone at a T-Mobile store?

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Can I get help setting up my new phone?

Yes, visit our T-Mobile store at T-Mobile Wadsworth & Crestline for assistance with setting up your device.

How can I pick the best phone and plan for my family?

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Wadsworth & Crestline for personalized help.

Can I get streaming services with my T-Mobile plan?

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Is there a T-Mobile store near me?

Use our Store Locator to find the nearest T-Mobile store.

Where can I buy accessories for my phone?

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

Do I need to visit the store to pay my bill?

No, you can pay your bill online through our website or the T-Mobile app.

Can I get 5G service on my phone?

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

What is the T-Life App?

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Is the T-Life app available for both iOS and Android?

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store