- First, use the IMEI number to check if your Verizon phone is unlocked and compatible with T-Mobile's network. Most Verizon phones are unlocked, but the phone also needs to be compatible with the T-Mobile Network.
- Once your compatible phone is unlocked, purchase a T-Mobile SIM card and choose a T-Mobile plan.
- Replace the existing SIM card in your phone with the new T-Mobile SIM card. See video instructions.
Switch to T‑Mobile and we’ll pay off your eligible phone. Now up to $1000 via virtual prepaid Mastercard. Find out more
Bring your phones to T‑Mobile.
It’s easy and affordable to switch. Simply follow the steps below and use our IMEI
checker to make sure your phone can give you a great network experience.
Check your phones are compatible.
Make sure your phones are unlocked.
Get a T‑Mobile SIM & choose a plan.
Unlocked, compatible device, SIM & qualifying service req'd. Check your warranty and current wireless carrier contract to confirm ability to unlock your device.
Transfer your number & keep your data
We will show you how to keep all your contacts, photos and more. Plus, we'll help you transfer your number too.
Want to transfer your number?
Bring your ID, account number, and PIN or Passcode—we’ll need them handy to transfer your number.
Need to back up your phone ?
Back up your current one, so your contacts, pictures, and more are ready to go.
More ways to save when you join T‑Mobile.
We’ll pay off your phone up to $1000.
Leave your carrier and keep your device. We’ll even help you pay off your eligible phone via a virtual prepaid card when you switch to T‑Mobile.
Qualifying credit required; card typically takes 15 days. See full terms
Still on contract? We’ll pay it off.
Get a new phone and we’ll pay off your current phone and service contracts—up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.
Qualifying credit required; card typically takes 15 days. See full terms
Make sure your phone is eligible.
Click below for a list of eligible devices. Your device must also be unlocked and compatible with the T‑Mobile network.
Buy a T‑Mobile SIM card & pick a plan.
When your SIM arrives, call 1-800-T‑Mobile to transfer your phone number.
Make sure your phone is eligible.
Click below for a list of eligible devices. Your device must also be unlocked and compatible with the T‑Mobile network.
Pay off your device.
After your device is paid off, wait 24 hours before requesting an unlock from AT&T.
Request an unlock.
You’ll get a text in 1 to 3 days confirming your device is unlocked.
Buy a T‑Mobile SIM card & pick a plan.
When your SIM arrives, call 1-800-T‑Mobile to transfer your phone number.
Got questions?
We’ll pay off your phone up to $800.
“Keep and Switch: Limited-time offer; subject to change. Qualifying device, credit, service, and port-in (Verizon, AT&T, Spectrum, Claro, Xfinity, US Cellular, or Boost) required. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $800 paid by virtual prepaid MasterCard® Card (no cash access & expires in 6 months) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. We might ask for more information. Up to 5 lines. One offer per subscriber. T‑Mobile Prepaid MasterCard Card is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.”
Still on contract? We’ll pay it off.
Get a new phone and we’ll pay off your current phone and service contracts—up to $650 per line or $350 in early termination feeds, via virtual prepaid card and trade-in credit.
Limited time offer; subject to change. Qualifying device, credit, service, and Verizon or AT&T port-in required. AT&T customers must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $450 paid by virtual prepaid MasterCard® Card (no cash access & expires in 6 months) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. We might ask for more information. Up to 5 lines. One offer per subscriber. T‑Mobile Prepaid MasterCard Card is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.
Break from AT&T or Verizon and we’ll cover the SIM card and support costs on your eligible device. You’ll also get a virtual prepaid card valued up to $650 to help pay it off.
Eligible devices:
- Apple iPhone: 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE (2020), 12 Mini, 12, 12 Pro, 12 Pro Max
- Google Pixel: 2, 2 XL, 3, 3 XL, 4, 4 XL
- Samsung: Galaxy S8, Galaxy S8+, Galaxy Note8, Galaxy Note9, Galaxy S9, Galaxy S9+, Galaxy Note10, Galaxy Note10+ (4g), Galaxy S10e, Galaxy S10, Galaxy S10+ (4g)
Qualifying credit required; card typically takes 15 days.
Zero cost to switch: At participating stores. Qualifying consumer or small business account, credit, service, device, & port-in required. T‑Mobile will cover $10 SIM card and $20 assisted support charges that may apply for up to 5 new lines. May not be combinable with some offers ordiscounts (e.g. new device offers).
Keep and Switch: Limited-time offer; subject to change. Qualifying device, credit, service, and Verizon or AT&T port-in required. AT&T customers must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $650 paid by virtual prepaid MasterCard® Card (no cash access & expires in 6 months) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. We might ask for more information. Up to 5 lines. One offer per subscriber. T‑Mobile Prepaid MasterCard Card is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.