AppSelector is a new feature, that helps you better manage app clutter, when setting up your device for the first time. To learn more about AppSelector, see the additional details below.

 

 

About AppSelector

  • AppSelector is a free new feature, that gives you the ability to easily select and install various T-Mobile and third-party applications when you first begin setting up your new device.
  • AppSelector will automatically notify you approximately 15 minutes after setting up your new device, or when you have performed a master reset on an existing device. At this time, you'll be able to open, delay or skip forever.
    • If you delay for later, a notification will appear in the status bar until it’s been turned off.
    • If you skip, you'll never be notified again.
    • If you open, it will ask you a few options for better app recommendations, then you select the apps you’d like to install including recommended apps.
  • Once the setup is complete, it can be found in your device app settings.
  • Installed apps will appear in the app tray, just like any other downloaded app.
  • All applications downloaded using AppSelector, are managed and updated through the Google Play Store after the initial setup is complete-just like any other app.

 

Remove the AppSelector notification

If you choose not to utilize the AppSelector experience and need help removing the notification, follow these steps:

  1. Swipe down on the status bar and tap the AppSelector experience notification.
  2. Press the Back button on the device, then tap Exit app setup.
  3. The app will ask if you would like to be notified later. You can select the following options:
    • Never
    • Later

 

Uninstall AppSelector

If you would like to uninstall AppSelector from your device, follow these steps:

  1. Access the device settings.
  2. Open the Apps or Apps & notification settings.
  3. Locate and tap the AppSelector app, then tap Uninstall.

 

Compatible devices

These are the current devices that will support AppSelector.

  • LG Aristo 4+
  • LG K40
  • LG Stylo 5
  • Motorola moto e6
  • Samsung Galaxy A10e
  • Samsung Galaxy A20
  • Samsung Galaxy S10, S10e & S10+
  • Samsung Galaxy Note 10 and Note 10+

 

Troubleshooting

If you are experiencing issues with AppSelector, follow these troubleshooting steps.

 

Error message "Oops.. something went wrong" appears

  1. Check that the device has at least 2 bars of signal.
  2. Make sure the device has cellular data enabled.
  3. Make sure that Airplane Mode is not turned on.
  4. Test to make sure the device can connect to the internet, then open the app and press TRY AGAIN.

 

Apps that were selected, do not appear in the app tray

  1. Check that the device has at least two bars of signal.
  2. Make sure the device has cellular data enabled.
  3. Make sure that Airplane Mode is not turned on.
  4. Make sure you wait between 5 to 10 minutes, to allow time to pass for apps to download.
  5. If the apps do not appear after 10 minutes, download the apps through the Play Store.
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