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AppSelector is a feature that gives you more control over the apps that can be installed on your device during the initial setup process.

60 days after activation, AppManager will recommend a list of unused apps you can choose to uninstall to free up space and optimize device performance. You will also get a recommendation for apps that you may enjoy. AppManager will run every 60 days.

 

About AppSelector and AppManager

AppSelector

  • AppSelector gives you the ability to easily select and install various applications when you first begin setting up your new device. AppSelector is available on select Android devices. See list below for eligibility.
  • AppSelector will automatically notify you approximately 15 minutes after setting up your new device, or when you have performed a master reset on an existing device. At this time, you'll be able to open, delay or skip forever.
    • If you delay for later, a notification will appear in the status bar until it’s been turned off.
    • If you skip the notification, you'll never be notified again.
    • If you open, it will ask you a few options for better app recommendations, then you select the apps you’d like to install including recommended apps.
  • Once the setup is complete, it can be found in your device app settings.
  • Installed apps will appear in the app tray, just like any other downloaded app.
  • All applications downloaded using AppSelector, are managed and updated through the Google Play Store after the initial setup is complete-just like any other app.

AppManager

  • AppManager is a quick and easy way to find and remove unused apps on your phone and discover new ones.
  • 60 days after activating your new device, AppManager will prompt you to review your apps. 
    • You can either choose to open the application or dismiss the notification to be reminded in the future.
    • If you dismiss the notification, you will receive another notification in 24 hours. After 3 dismisses, notifications will stop. 
  • AppManager uses the embedded app Adapt to see what apps are installed and push app updates & notifications.
  • Data usage information is shared with the app developer IronSource for future improvements. 
    • You must provide consent to share your data usage for AppManager to run.
    • To change permissions, search your Settings for Usage Data Access and choose Device Manager.

 

Remove the notification

If you choose not to utilize the AppSelector or AppManager experience and need help removing the notification, follow these steps:

  1. Access the status bar and select the AppSelector or AppManager notification.
  2. Select the Back button on the device, then select Exit app setup.
  3. The app will ask if you would like to be notified later. You can select the following options:
    • Now
    • Later

 

Uninstall

If you would like to uninstall AppSelector or AppManager from your device, follow these steps:

  1. Access the Settings app on your device.
  2. Select Apps or Apps & notification settings.
  3. Locate and select the AppSelector or AppManager app, then select Uninstall.

 

Compatible devices

  • AppSelector is available on most T-Mobile and Metro devices operating on Android 8.1 and above.
  • AppManager is currently available on LG K51 and Samsung A11 and A21 devices.

 

Troubleshooting

If you are experiencing issues with AppSelector, follow these troubleshooting steps.

Error message "Oops.. something went wrong" appears

  1. Check that the device has at least 2 bars of signal.
  2. Make sure the device has cellular data enabled.
  3. Make sure that Airplane Mode is not turned on.
  4. Test to make sure the device can connect to the internet, then open the app and select TRY AGAIN.

Apps that were selected do not appear in the app tray

  1. Check that the device has at least two bars of signal.
  2. Make sure the device has cellular data enabled.
  3. Make sure that Airplane Mode is not turned on.
  4. Make sure you wait between 5 to 10 minutes, to allow time to pass for apps to download.
  5. If the apps do not appear after 10 minutes, download the apps through the Play Store.

 

FAQs

I accidentally dismissed AppManager and want to run it manually. How can I pull this back up?

Currently we do not have a way to launch AppManager directly. You must select the notification to access the app.

 

Is AppSelector required for me to get AppManager?

Yes. AppManager is a feature of AppSelector.

 

Is there a cost to use AppManager?

No, all applications in AppManager are free to download. However, individual apps may have associated costs directly from the 3rd party app providers such as in-app purchases or subscription offers.

 

Is AppManager available on both Android and iOS devices?

No, AppManager is only available on select T-Mobile Android phones.

 

Do I have to be on a specific rate plan to use AppManager?

No. Any T-Mobile customer with an eligible device can use AppManager.

 

Will the usage from AppManager deplete my monthly data allotment?

Yes, standard data rates will apply.

 

Why did I get a notification to provide consent to sharing information with IronSource?

We work with our vendor IronSource to recommend apps and make future improvements to App Manager. Google has a new policy update for their Mobile Bundled Applications which requires consent from our customers to share data with third parties.

 

What personal information are you sharing with IronSource?

We are sharing your data usage information with IronSource. Your personal information is protected.

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