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[Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Devices](https://www.t-mobile.com/support/community/phones-tablets-devices) # Samsung Galaxy Wearable app 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Galaxy Wearable and Samsung Galaxy Watch are third-party applications for Android and Apple iOS devices. The Galaxy Wearable app connects your wearable device to your phone. ## On this page: - [About the app](https://www.t-mobile.com#heading1) - [Samsung wearable and phone compatibility](https://www.t-mobile.com#heading2) - [How to use the app](https://www.t-mobile.com#heading3) - [Helpful tips](https://www.t-mobile.com#heading4)   ## [](https://www.t-mobile.com)About the app While some Samsung watches can be set up and used without a phone, all of them can be used with the Galaxy Wearable app on a compatible phone. It also manages and monitors wearable device features and apps installed through Galaxy Gear Apps. [![Download on the App Store icon.](https://www.t-mobile.com/support/public-files/images/support-non-device/apple-store-badge.png)](https://apps.apple.com/us/app/samsung-galaxy-watch-gear-s/id1117310635)[![Get it on Google Play](https://www.t-mobile.com/support/public-files/images/app-store-badges/google-play-badge.png)](https://play.google.com/store/apps/details?id=com.samsung.android.app.watchmanager)   ## [](https://www.t-mobile.com)Samsung wearable and phone compatibility Samsung wearables are only compatible with certain phones and operating systems. Make sure your phone is compatible before trying to set up your watch. - A Samsung phone will have the most compatibility options. - A non-Samsung phone running Android may have limited support on some features, and some features are only available on Samsung phones. - Apple iOS - Newer Samsung watches with Wear OS are not compatible with iOS. - Some older Samsung watches are compatible with certain versions of iOS. - Review the complete list of compatible devices, OS versions, and features on [Samsung.com](https://www.samsung.com/us/support/answer/ANS10004668/). - [Samsung Galaxy rings](https://www.samsung.com/us/support/mobile/wearables/rings/galaxy-ring/) are supported on Samsung phones running Android 11.0 or newer. They are not compatible with iOS.   ## [](https://www.t-mobile.com)How to use the app ### Activate or connect a watch on your smartphone 1. Turn on your watch. 2. On your phone, install and open the __Galaxy Wearable__ app. 3. Update the app to the latest version if needed. 4. Start the setup: - If your phone isn't paired with the watch, select __Get started__ in the app. - If your phone is paired with the watch already, select __Watch settings__ > __Mobile plans__ in the app. 5. Follow the on-screen prompts to continue the activation process. ### Remote connection Use your Samsung account to connect your phone to your watch remotely over Wi-Fi or mobile network. This is useful when the devices are not connected by Bluetooth. Your watch can still receive notifications from your phone. 1. You must connect your watch to Wi-Fi and sign in to your Samsung account on your phone to enable this feature. 2. Open the __Galaxy Wearable__ app. 3. Select __Watch settings__ > __Advanced features__ > __Remote connection__. 4. Select the switch to turn on or off. ### Back up, switch phones, and restore When you connect your watch to another phone, the watch resets. Make sure you back up important data and settings on your watch, so you can restore them. - Back up your watch settings and data: 1. Open the __Galaxy Wearable__ app. 2. Select __Watch settings__ > __Accounts and backup__. 3. Select __Backup__, if prompted, select __Open Smart Switch__. 4. Review the required permissions, select __Allow__. 5. View the date and time of __Last backed up__, if Backup files are listed. Backups can also be saved to Samsung account storage when signed into your Samsung account. - Switch to a new phone: 1. On your watch, swipe down and select __Settings__ > __General__ > __Transfer watch to new phone__ > __Transfer watch to new phone?__. 2. This removes the watch connection on your current phone and resets your watch. 3. Next, follow steps to activate or connect to your new phone. - Restore your watch settings and data: 1. Open the Galaxy Wearable app. 2. Select __Watch settings__ > __Accounts and backup__. 3. Select __Back up and restore__ > __Restore__. 4. The phone searches for backups to restore. 5. Review the backup data you want to restore. 6. Select __Restore now__. 7. Confirm __Remote connection__ is turned on. ### Software updates 1. Open the __Galaxy Wearable__ app. 2. Select __Watch settings__ > __Software update__ > __Check for updates__. 3. Wait as your device updates and restarts, if an update is available. ### Find My Watch 1. Open the __Galaxy Wearable__ app. 2. Select __Watch settings__ > __Find my watch__ > __Continue__. 3. Review Samsung Find permissions, select __Continue__. 4. Review Find your Galaxy devices, select __Turn on__ or __Skip__. 5. Select how often you __receive a Notification__ when someone views your location. 6. Select __Next__. 7. Select __Ring__. 8. Your watch will vibrate and ring to help you find it. 9. When you've found your watch, select __Stop__.   ## [](https://www.t-mobile.com)Helpful tips - To make the most out of your watch or even navigate its settings on a bigger screen, it is recommended that you pair your watch to a compatible phone. - Settings and features provided by the Galaxy Wearable app are only available when your Galaxy Watch is connected to your mobile device. - Continued use of GPS running in the background can dramatically decrease battery life. - For any further help with the app, please visit Samsung's help for [Galaxy Wearable](https://www.samsung.com/us/support/owners/app/galaxy-wearable-watch) or contact Samsung. T-Mobile can only provide limited support for other developers' applications. If you're running into problems, [check out our troubleshooting tips](https://www.t-mobile.com/support/devices/device-troubleshooting/android-application-and-play-store-issues). * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)