Samsung Galaxy Wearable app

Galaxy Wearable and Samsung Galaxy Watch are third-party applications for Android and Apple iOS devices. The Galaxy Wearable app connects your wearable device to your phone.

About the app

While some Samsung watches can be set up and used without a phone, all of them can be used with the Galaxy Wearable app on a compatible phone. It also manages and monitors wearable device features and apps installed through Galaxy Gear Apps.

Samsung wearable and phone compatibility

Samsung wearables are only compatible with certain phones and operating systems. Make sure your phone is compatible before trying to set up your watch.

• A Samsung phone will have the most compatibility options.
• A non-Samsung phone running Android may have limited support on some features, and some features are only available on Samsung phones. 
• Apple iOS 
• Newer Samsung watches with Wear OS are not compatible with iOS.  
• Some older Samsung watches are compatible with certain versions of iOS.
• Review the complete list of compatible devices, OS versions, and features on Samsung.com.
• Samsung Galaxy rings are supported on Samsung phones running Android 11.0 or newer. They are not compatible with iOS. 

How to use the app

Activate or connect a watch on your smartphone

1. Turn on your watch.
2. On your phone, install and open the Galaxy Wearable app. 
3. Update the app to the latest version if needed.
4. Start the setup:
   • If your phone isn't paired with the watch, select Get started in the app.
   • If your phone is paired with the watch already, select Watch settings > Mobile plans in the app.
5. Follow the on-screen prompts to continue the activation process.

Remote connection

Use your Samsung account to connect your phone to your watch remotely over Wi-Fi or mobile network. This is useful when the devices are not connected by Bluetooth. Your watch can still receive notifications from your phone.

1. You must connect your watch to Wi-Fi and sign in to your Samsung account on your phone to enable this feature.
2. Open the Galaxy Wearable app.
3. Select Watch settings > Advanced features > Remote connection.
4. Select the switch to turn on or off.

Back up, switch phones, and restore

When you connect your watch to another phone, the watch resets. Make sure you back up important data and settings on your watch, so you can restore them.

• Back up your watch settings and data:
  1. Open the Galaxy Wearable app.
  2. Select Watch settings > Accounts and backup.
  3. Select Backup, if prompted, select Open Smart Switch.
  4. Review the required permissions, select Allow.
  5. View the date and time of Last backed up, if Backup files are listed. Backups can also be saved to Samsung account storage when signed into your Samsung account.
• Switch to a new phone:
  1. On your watch, swipe down and select Settings > General > Transfer watch to new phone > Transfer watch to new phone?. 
  2. This removes the watch connection on your current phone and resets your watch.
  3. Next, follow steps to activate or connect to your new phone.

• Restore your watch settings and data:
  1. Open the Galaxy Wearable app.
  2. Select Watch settings > Accounts and backup.
  3. Select Back up and restore > Restore. 
  4. The phone searches for backups to restore.
  5. Review the backup data you want to restore.
  6. Select Restore now.
  7. Confirm Remote connection is turned on.

Software updates

1. Open the Galaxy Wearable app.
2. Select Watch settings > Software update > Check for updates.
3. Wait as your device updates and restarts, if an update is available.

Find My Watch

1. Open the Galaxy Wearable app.
2. Select Watch settings > Find my watch > Continue.
3. Review Samsung Find permissions, select Continue.
4. Review Find your Galaxy devices, select Turn on or Skip.
5. Select how often you receive a Notification when someone views your location.
6. Select Next.
7. Select Ring.
8. Your watch will vibrate and ring to help you find it.
9. When you've found your watch, select Stop. 

Helpful tips

• To make the most out of your watch or even navigate its settings on a bigger screen, it is recommended that you pair your watch to a compatible phone.
• Settings and features provided by the Galaxy Wearable app are only available when your Galaxy Watch is connected to your mobile device.
• Continued use of GPS running in the background can dramatically decrease battery life.
• For any further help with the app, please visit Samsung's help for Galaxy Wearable or contact Samsung.

T-Mobile can only provide limited support for other developers' applications. If you're running into problems, check out our troubleshooting tips.