- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Devices](https://www.t-mobile.com/support/community/phones-tablets-devices) # Samsung Galaxy Wearable app 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Galaxy Wearable and Samsung Galaxy Watch are third-party apps for Android and Apple iOS devices. If you're running into problems, [check out our troubleshooting tips](https://www.t-mobile.com/support/devices/device-troubleshooting/android-application-and-play-store-issues). [](https://apps.apple.com/us/app/samsung-galaxy-watch-gear-s/id1117310635)[](https://play.google.com/store/apps/details?id=com.samsung.android.app.watchmanager&hl=en_US) ## On this page: - [What you can do with the Galaxy Wearable app](https://www.t-mobile.com#heading1) - [What you need to use it](https://www.t-mobile.com#heading2) - [What you need to know](https://www.t-mobile.com#heading3) - [How to use your app](https://www.t-mobile.com#heading4) ## [](https://www.t-mobile.com)What you can do with the Galaxy Wearable app Use the Galaxy Wearable application to set up and manage the following features for your Samsung wearable:   ### Android   - Mobile device connection/disconnection - Software updates - Clock settings - Application download and settings - Find my Watch - Notification type and settings, etc.   ### Apple   - Connect to and disconnect from a mobile device - Application download and settings - Find my Watch ## [](https://www.t-mobile.com)What you need to use it For best results, connect with a compatible Samsung Galaxy device. Samsung wearables pair with smartphones running modern versions of: - Android (5.0 and later) - Apple iOS (9.0 and later) - On iOS devices, you can only use the watch through Bluetooth. ## [](https://www.t-mobile.com)What you need to know - Continued use of GPS running in the background can dramatically decrease battery life. - Settings and features provided by the Galaxy Watch application are only available when Gear S2, Gear S3, Gear Sport and Galaxy Watch is connected to your mobile device. ## [](https://www.t-mobile.com)How to use your app ### Activate or connect a watch on your smartphone 1. Turn on the Watch. 2. On the smartphone, install and open the __Galaxy Wearable__ app. Update the app to the lastest version, if needed. 3. Start the setup: - If the phone isn't paired with the watch, select __Get started__ in the app. - If the phone is paired with the watch already, select __Mobile plans__ in the app. 4. Follow the on-screen prompts to continue the activation process. 5. When complete, make sure __Remote connection__ is turned on to keep it connected to the phone over cellular. ### Remote connection Use your Samsung account to connect to your smartphone to your watch remotely over Wi-Fi or mobile data. This is useful when the devices are not connected by Bluetooth. Your watch can still receive notifications from your smartphone. 1. You must connect the watch to Wi-Fi and sign in to your Samsung account on the smartphone to enable this feature. 2. Open the __Galaxy Wearable__ app. 3. Select __Watch settings__ > __Advanced features__ > __Remote connection__ to turn it on or off. ### Back up, switch phones, and restore When you connect the watch to another smartphone, the watch resets. Make sure you back up important data and settings on your watch, so you can restore them. - Back up your watch settings and data: 1. Open the __Galaxy Wearable__ app. 2. Select __Watch settings__ > __Accounts and backup__. 3. Select __Backup__, if prompted, select Open Smart Switch. 4. Review the required permissions select Allow. 5. View the date and time of the __Last backed up__, if Backup files are listed. Backups can also be saved to Samsung Cloud when signed into your Samsung account. - Switch to a new phone: 1. On your watch, go into __Settings__ > __General__ > __Transfer watch to new phone__, and connect to new phone. 2. This removes the watch connection to your last phone and resets the watch. 3. Then follow steps to activate or connect your new device. - Restore your watch settings and data: 1. Open the __Galaxy Wearable__ app. 2. Select __Watch settings__ > __Accounts and backup__. 3. Select __Back up and restore__. 4. Choose __Restore__. The phone searches for backups to restore on your Samsung account. 5. Review the backup data you want to restore. 6. Select __Restore now__. 7. On the phone, confirm __Remote connection__ is turned on. ### Software updates 1. Open the __Galaxy Wearable__ app. 2. Select __Watch settings__ > __Watch software update__ > __Download and install__. 3. Wait as your device updates and restarts. ### Find My Watch 1. Open the __Galaxy Wearable__ app. 2. Select __Find My Watch__. 3. Select __Continue__. 4. Review the SmartThings permissions and select __Continue__. 5. Select __Ring__ and then __Start__. 6. Your watch will vibrate and ring to help you find it. 7. When you've found your watch, select the __X__ icon to stop the ringing. ### More help The Samsung app can do a lot more for your wearable! For any further help with the app, please visit Samsung's help for [Galaxy Wearable](https://www.samsung.com/us/support/owners/app/galaxy-wearable-watch) or contact Samsung. T-Mobile can only provide limited support for other developers' applications. * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)