- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [USB Laptop Sticks](https://www.t-mobile.com/support/community/phones-tablets-devices/mobile-internet/laptop-sticks) # Device hardware: T-Mobile Jet Prepaid USB Laptop Stick 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Learn about your T-Mobile Jet Prepaid USB Laptop Stick. ## On this page: - [Supported Computer Systems](https://www.t-mobile.com#system) - [Liquid Damage Indicator](https://www.t-mobile.com#ldi) - [Insert/remove the memory card](https://www.t-mobile.com#memorycard) - [Insert/remove the SIM card](https://www.t-mobile.com#sim) ## [](https://www.t-mobile.com)Supported Computer Systems - Windows XP SP3 or newer - Mac OS X 10.4.11 or newer   ## [](https://www.t-mobile.com)Liquid Damage Indicator Each T-Mobile device includes an indicator that shows if it has been subjected to water, thereby voiding the warranty. To view the Liquid Damage Indicator (LDI), remove the back cover and battery from your phone. Refer to the following illustrations to read the label: White LDI indicates no liquid damage. ![The curved end of the T-Mobile Jet laptop stick with cover removed and an arrow pointing to a white Liquid damage indicator, signifying no liquid damage](https://www.t-mobile.com/support/public-files/images/support-non-device/whiteLDI.png) Red LDI indicates liquid damage. ![the bottom of the T-Mobile Jet laptop stick with back cover removed and an arrow pointing to a red Liquid Damage Indicator, signifying there is liquid damage](https://www.t-mobile.com/support/public-files/images/support-non-device/jetredLDI.png)   ## [](https://www.t-mobile.com)Insert/remove the memory card Your laptop stick supports a microSD memory card (not included with your purchase). 1. Slide the Memory Card cover on the USB Laptop Stick. 2. Open the memory card door, and choose one of the following options: ![the T-Mobile Jet laptop stick with the memory card cover open on the side of the device and a memory card being inserted](https://www.t-mobile.com/support/public-files/images/support-non-device/image004.gif) - Slide the memory card into the memory card slot with the gold contacts facing the back side of your laptop stick (as shown above). - To remove, push the memory card in and then release. The card should pop out of the slot. Do not remove your memory card while it is in use. Removing the memory card while in use may corrupt the data stored on your memory card and damage the memory card or your laptop stick.   ## [](https://www.t-mobile.com)Insert/remove the SIM card 1. Remove the SIM card slot cover. - Insert the SIM card into the SIM card slot with the golden contacts facing down and the notched corner facing out. - To remove, pull the SIM card out and remove. 2. Replace the SIM card slot cover. * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)