Support
SUPPORT New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

Get started using your Alcatel LINKZONE.

On this page:

In the box

The Alcatel LINKZONE comes with everything you need to get started with enjoying your new device. Check out what's included.

  • LINKZONE
  • Charger
  • USB cable
  • SIM card
  • Start guide

Buttons and icons

There's a lot you can do with with your new device, so here's a quick glance of some basic items to get you started.

Buttons

Icons

Device tutorials and user guide

No matter what you want to do with your new device, we have plenty of resources available to help you get on your way.

First-time use

When you first turn on your new device, you might see a setup wizard to help get you started. Take a look at the steps below to walk through the setup process.

  1. Write down the Wi-Fi name (SSID) and Wi-Fi Password on the label inside the back cover of the device for use during setup. If the label is missing:
    • The default Wi-Fi name (SSID) will be "Alcatel LINKZONE + the last 4 digits of IMEI".
    • The default Wi-Fi password is the the last 8 digits of the device IMEI.
  2. Make sure the battery and SIM card are inserted.
  3. Hold the Power key for 3 seconds until all LED indicators illuminate in blue.
  4. Connect your Wi-Fi device to your Mobile Hotspot.
  5. On your computer or other Wi-Fi enabled device, search for available Wi-Fi networks and select network name (SSID) located on label on back panel of your mobile hotspot.
    • From a Windows PC:
      1. Left-click Wireless Network Connection on the taskbar to view available networks.
      2. Choose the SSID from the list of available networks.
    • From a Mac computer:
      1. Select System Preferences -> Network -> Airport.
      2. Click Advanced to choose SSID from the list of available networks.
      3. Choose the SSID from the list of available networks.
    • From an iOS device:
      1. Go to Settings -> Wi-Fi.
      2. Choose the SSID from the available networks.
    • From an Android device:
      1. Go to Settings -> Wi‑Fi settings.
      2. Choose the SSID from the available networks.
  6. Enter password located on label on back panel and click OK.

Attachments


Was this helpful?