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By now you probably know all there is to know about your device, but if not, we've got you covered with some basic info below.

 

Starting April 6, 2019, this device may show incorrect locations or continuously search when attempting to use GPS due to the GPS Rollover. There’s no fix available, so if you need to use applications or services that rely on GPS technology, it just might be time to say your farewells and get a new device. Check out some upgrade options or learn about our Equipment Installment Plan which helps break down the costs of devices into manageable monthly payments.

 

On this page:

 

Device buttons and key features

Get a little refresher about the different buttons on your device as well as some of its key features.

 

Buttons


 

Icons




 

Key Features

  • Android 2.2 (Froyo)
  • 9.6 hours talk-time, 12.5 days standby
  • 528 MHz Qualcomm MSM7225 Processor
  • 3.2 MP camera
  • 2.8" TFT touchscreen
  • 512 MB; expandable up to 32 GB MicroSD

 

 

User guide

Check out the attached PDF user guide.

 

Back up and restore

 

Backup - apps and contacts

  1. From any Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Accounts & sync.
  4. Tap the desired account.
  5. Tap the Menu key.
  6. Tap Sync now.

 

Backup - media and pictures

  1. Connect the USB cord to the phone, then to a computer.
  2. Touch Turn on USB storage.
  3. Tap OK.
  4. When a Removable Disk window appears on your computer, double-click Open folder to view files using Windows Explorer.
  5. Double-click to open the folder on the computer containing the file(s) you want to move.
  6. Copy and paste or drag and drop the files into the desired location on your memory card.
  7. Caution: Do not disconnect the USB cable during file transfer.
  8. When you are finished, click the Safely Remove Hardware icon in the system tray of your computer.
  9. Click Safely Remove USB Mass Storage Device.
  10. Tap Turn off USB storage.
  11. Disconnect the USB cable from your phone.

 

Restore - apps and contacts

Apps and contacts will restore automatically upon the next time you sign into your Gmail account.

 

Restore - media and pictures

  1. Connect the USB cord to the phone, then to a computer.
  2. Touch Turn on USB storage.
  3. Tap OK.
  4. When a Removable Disk window appears on your computer, double-click Open folder to view files using Windows Explorer.
  5. Double-click to open the folder on the computer containing the file(s) you want to move. This is not a complete list of files and folders and some of the items listed may not appear on every phone. Be sure to locate and back up any content you want to save.
  6. Copy and paste or drag and drop the files into the desired location on your memory card.
  7. Caution: Do not disconnect the USB cable during file transfer.
  8. When you are finished, click the Safely Remove Hardware icon in the system tray of your computer.
  9. Click Safely Remove USB Mass Storage Device.
  10. Tap Turn off USB storage.
  11. Disconnect the USB cable from your phone.

 

Memory and SIM cards

 

SIM card

This device supports a standard size SIM card.

  1. Push the top of the back cover toward the bottom end of the phone, and lift up the cover to remove it.

  2. Lift the battery out of the compartment to remove it.

  3. Slide the SIM card into the SIM card slot.

  4. Insert the battery and align the gold contacts on the battery with the gold contacts inside the phone. Lower the battery into position.

  5. Push the top of the back cover toward the top end of the phone until it clicks into place.

 

Memory card

  1. Push the top of the back cover toward the bottom end of the phone, and lift up the cover to remove it.
  2. Lift the battery out of the compartment to remove it.

  3. Insert the memory card with the gold contacts facing down toward the phone.

  4. Insert the battery and align the gold contacts on the battery with the gold contacts inside the phone. Lower the battery into position.

  5. Push the top of the back cover toward the top end of the phone until it clicks into place.

 

Network settings

 

Change band

  1. From the Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Mobile networks.
  5. Tap Use only 2G networks to select or clear the checkbox.

 

Turn on/off data roaming

  1. From the Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Mobile networks.
  5. Tap Data roaming to turn on (enable) or turn off (disable) data services when roaming.
  6. Tap OK.

 

Turn on/off mobile data

  1. From the Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Mobile networks.
  5. Tap Mobile data to turn on (enable) or turn off (disable) data services when roaming.
  6. Tap OK.

 

Turn on and connect to Wi-Fi

  1. From the Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap Wireless & networks.
  4. Tap Wi-Fi settings.
  5. If necessary, tap Wi-Fi to turn on and view Wi-Fi networks.
  6. Tap the Menu key.
  7. Tap Scan.
  8. Scroll to and tap the Wi-Fi network to which you want to connect.
  9. If security is enabled, enter the key or wireless password.
  10. Tap Connect.

 

APN settings

To set the Access Point Name (APN) and turn on data settings, follow these steps:

 

  1. From the Home screen, press Menu.
  2. Touch Settings.
  3. Touch Wireless & networks
  4. Turn off Airplane Mode orFlight Mode
  5. Turn on Mobile Network (if available)
  6. Touch Mobile Networks.
  7. If you see the following check boxes, turn them on:
    • Data Enabled
    • Use Packet Data
    • If the customer is roaming off the T-Mobile Network; turn on Data Roaming This will incur charges if you roam internationally, but it is required to receive data when roaming domestically.
  8. Touch Access Point Names or APNs.

 

Upgrade your device

You've probably been through a lot with your device and although it's tough to say goodbye, it just might be time to say your farewells and get a new device. Check out some upgrade options or learn about our Equipment Installment Plan which helps break down the costs of devices into manageable monthly payments.

 

Already have a new device? Learn how to Set up a new mobile device or visit SD card & device file transfer for details on how to transfer your personal data.

 

Still need help?

If you're having trouble with your device or it's just not working like it use to do, check out our troubleshooting pages or visit our Community forums for additional help. You can also open the attached PDF user guide below for additional support.


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