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Learn how to unlock an iPhone running Apple iOS 14 for use with other carriers' SIM cards.

SIM unlock phone

  1. Check if your device is eligible and contact us to request the unlock.
  2. Choose how you want to unlock your device:

Use a non-T-Mobile SIM

  1. Insert the SIM into the iPhone.
  2. Complete the first-time use process.
    • If the device has already been set up, follow the on-screen instructions to sign into your Apple ID.
    • If you don't get the setup prompt, follow the steps below.

If you don't have another SIM

  1. Back up your iPhone.
  2. When you have a backup, erase all content and settings on your iPhone.
  3. Restore your iPhone from the backup you just made.

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