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Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on Apple iOS 11. Check the software version using Software versions & updates: Apple iPhone & iPad on iOS 11.

Block calls

Block all calls

  1. From the Home screen, tap the Settings > Do Not Disturb.
  2. Change the following options:
    • To manually enable or disable Do Not Disturb, tap the toggle next to Do No Disturb.
    • To schedule a time for Do Not Disturb, tap the toggle next to Scheduled. Tap the times to change the start and end time.
    • To allow calls from certain groups of people, tap Allow Calls From and choose the desired group.
    • To allow repeat callers to ring through, tap the toggle next to Repeated Calls. The repeat call must occur within 3 minutes of the original call.

Block specific numbers

  1. From the Home screen, tap the Phone icon.
  2. Tap Contacts or Recents.
  3. Tap the number or contact you wish to block. If you tapped Recents, tap the 'i' next to the contact or number.
  4. Scroll to the bottom of the screen.
  5. Tap Block this Caller > Block Contact.

Unblock calls

  1. From the Home screen, tap Settings > Phone > Call Blocking & Identification > Edit.
  2. Tap the minus next to the number or contact you wish to unblock.
  3. Tap Unblock.

Call forwarding unconditional

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

  1. From the Home screen, tap Settings > Phone > Call Forwarding.
  2. Tap the white slider to turn it green.
  3. Tap Forward to.
  4. Enter the desired number to forward calls to (use your own number to have calls forward to your voicemail).
  5. Tap Call Forwarding.

Call forwarding conditional

Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).

CFC cannot be configured through device menus, please use for call forwarding.

Cancel call forwarding

  1. From the Home screen, tap Settings > Phone > Call Forwarding.
  2. Tap the green slider to turn it white and cancel call forwarding.

Caller ID settings

  1. From the Home screen, tap Settings > Phone > Show My Caller ID.
  2. Tap the toggle next to Show My Caller ID to enable or disable.

Reset call log

  1. From the Home screen, tap Phone > Recents > All > Edit.
  2. Choose from the following:
    • Tap the minus sign to delete individual call logs.
    • Tap Clear then Clear All Recents to delete the entire log.

View call log

  1. From the Home screen, tap the Phone icon.
  2. Tap Recents > All.

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