Support
SUPPORT New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

Use these steps to use/do/support uninstall and clear cache for apps on the Sony Xperia Z1s.

 

 

 

Clear app cache and data

Clearing cache or data from an app can fix some software problems. If you clear data, any data stored in that app is lost, such as settings, login information, and saved games. If you don't want to clear the data, try just clearing cache first. If you still experience problems, then clear data too.

 

  1. From any Home screen, tap the Applications icon.
  2. Tap Settings.
  3. Scroll to DEVICE, then tap Apps.
  4. If necessary, touch the screen and slide left or right to view one of the following:
    • Downloaded
    • Running
    • All
  5. Scroll to and select the desired application
  6. Tap Clear data or Clear cache, then tap OK.

 

 

Update apps

  1. From any Home screen, tap the Applications icon.
  2. Scroll to and tap Play Store.
  3. Tap the Menu icon in the upper-right corner.
  4. Tap My apps.
    Note: To keep your apps automatically updated, first tap the Menu icon, tap Settings, and then select the Auto-update apps check box.
  5. Perform one of the following actions:
    • Tap Update [xx] to update all applications with updates available.
    • Select an individual application, and then tap Update to update a single application.

 

 

Clear recent apps

  1. From any screen, tap the Task manager key.
  2. To close a recent application, touch the preview and slide it to the right.

 

 

Uninstall app

  1. From any Home screen, tap the Applications icon.
  2. Tap Settings.
  3. Scroll to DEVICE, then tap Apps.
  4. If necessary, touch the screen and slide left or right to view one of the following:
    • Downloaded
    • Running
    • All
  5. Scroll to and select the desired application
  6. Tap Uninstall > OK.

Was this helpful?