Use this page to identify software versions for the Samsung Galaxy Tab S2 as well as details on recent software updates.

Identify the device's current software version

Android version 7.0 / Baseband version T818TUVS4BSG3

1. From the Home screen, tap the Apps icon.
2. Tap Settings.
3. Scroll down to System and then tap About device.
4. Read the baseband version on the phone.
5. Review the information in the Review software version details section below.

Android version 6.0.1 / Baseband version T818TUVU1BQJ3

1. From the Home screen, tap the Apps icon.
2. Tap Settings.
3. Scroll down to System and then tap About device.
4. Read the baseband version on the phone.
5. Review the information in the Review software version details section below.

Determine update requirements

Customers devices must meet the following requirements to update their software to the most current version:

• 50% or higher battery life
• Data connection
• File size: 46.42 MB

Update software versions

Update automatically over the air (OTA) for the most recent software version

1. From the Home screen, tap Apps.
2. Tap Settings.
3. Select the General tab.
4. Tap About device.
5. Tap OK.
6. Tap Start.
7. A restart message will appear, tap OK.

Update from a computer

1. Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/
2. Connect the cable to a compatible USB port on your computer.
3. Connect the other end of the cable to your mobile device.
4. Allow your computer to install any required drivers for your device. This process may take a few minutes.
5. Open Smart Switch on your computer, and allow it to make the connection.
6. If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
7. Click Update to begin downloading the necessary files.
8. Click OK to proceed.

Issues after updating

If you experience issues after updating to the latest software version, follow these steps:

1. Wipe your cache partition to make sure that all system files on your device are put back in order.
   1.  
   2. Turn off the device.
   3. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
   4. When the Samsung Galaxy Tab S2 logo screen displays, release all three keys, then press and quickly release the Power key
   5. 'Installing system update' will show for about 30 - 60 seconds, then a 'No command' Android will appear before showing the Android system recovery menu options.
   6. Press the Volume down key several times key to highlight 'wipe cache partition.'
   7. Press Power button to select.
   8. When the wipe is complete, 'Reboot system now' is highlighted.
   9. Press the Power key to restart the device.
2. If wiping the cache partition does not work, you may need to perform a master reset.
   1. Back up data on the internal memory.
   2. From the Home screen, tap the Apps icon.
   3. Tap Settings.
   4. Scroll to 'Personal,' then tap Backup and reset.
   5. If desired, tap Back up my data to move the slider to ON or OFF.
   6. If desired, tap Restore to move the slider to ON or OFF.
   7. Tap Factory data reset.
   8. Tap Reset device.
   9. If you have screen lock turned on, enter your PIN or password.
   10. Tap Continue.
   11. Tap Delete all.