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Learn how to master reset the Samsung Galaxy Tab S2 using the menu or hardware keys.

 

 

 

Master reset from settings menu

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

 

  1. Back up data on the internal memory.
  2. From the Home screen, tap the Apps icon.
  3. Tap Settings.
  4. Scroll to 'Personal,' then tap Backup and reset.
  5. If desired, tap Back up my data to move the slider to ON or OFF.
  6. If desired, tap Restore to move the slider to ON or OFF.
  7. Tap Factory data reset.
  8. Tap Reset device.
  9. If you have screen lock turned on, enter your PIN or password.
  10. Tap Continue.
  11. Tap Delete all.

 

Master reset with hardware keys

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.

 

If the device menus are frozen or unresponsive, you can master reset using hardware keys.

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy logo screen displays, release all of the keys, the press and quickly release the Power key
  4. 'Installing system update' will show for about 30 - 60 seconds, then a 'No command' Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight 'wipe data / factory reset.'
  6. Press the Power key to select.
  7. Press the Volume down key until 'Yes -- delete all user data' is highlighted.
  8. Press the Power key to select and start the master reset.
  9. When the master reset is complete, 'Reboot system now' is highlighted.
  10. Press the Power key to restart the device.

 

Reset network settings

Resetting network settings resets all data connections back to the out of the box factory defaults. The following changes will occur by performing a Reset of network settings.

 

  • Stored Wi-Fi networks will be deleted.
  • Paired Bluetooth devices will be deleted.
  • Background data sync settings will be turned on.
  • Data restrictive settings in applications that were manually turned on/off will be reset to the default setting.
  • Network selection mode will be set to automatic.
  • Preferred mobile network type will be set to best.

 

The following device connections status will default to when the device was being powered on for the first time.

 

  • Bluetooth: OFF
  • Mobile data: ON
  • Wi-Fi: ON

 

To perform a Network reset, follow these steps.

 

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Backup and reset.
  4. Tap Reset network settings.
  5. Tap RESET SETTINGS.
  6. Enter any security requirements to confirm and the reset will complete.

 

Soft reset with hardware keys

A soft reset is a simulated battery removal. This is used to power a device off when the screen is frozen or unresponsive and the device it has an internal battery that cannot be removed. It does not cause loss of personal data on the device.

 

  1. Press and hold the Power and Volume down key for up to 45 seconds.
  2. The device will restart and complete the soft reset.

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