Use this page to identify software versions for the Samsung Galaxy Tab E as well as details on recent software updates.

Identify the device's current software version

Android 6.0.1/T377TUVS1APL1

  1. From the Home screen, tap Apps.
  2. Tap Settings.
  3. Tap About device.
  4. Review the information in the Review software version details section below.

Android 6.0.1/T377TUVS1APL1

  1. From the Home screen, tap Apps.
  2. Tap Settings.
  3. Tap About device.
  4. Review the information in the Review software version details section below.

Review software version details

VERSION RELEASE DATE ENHANCEMENTS STATUS

Android 7.0

Baseband version: T377TUVU1BQI5

October 2, 2017

Update to Android 7.0 (Nougat)

Google security improvements

October 2, 2017

If customers' devices meet the update requirements below, they can upgrade to the most current software version.

Android 6.0.1

Baseband Version: T377TUVS1APL1

January 18, 2017

Android Security Updates

January 18, 2017

If customers' devices meet the update requirements below, they can upgrade to the most current software version.

Android 6.0.1

Baseband Version: T377TUVU1APC5

June 22, 2016

Android 6.0.1

Original Software

June 22, 2016

Determine update requirements

Customers' devices must meet the following requirements to update their software to the most current version:

  • 50% or higher battery life
  • Wi-Fi connection
  • File Size: 1131.52 MB

Update software versions

Update automatically over the air (OTA)

  1. From the Home screen, tap the Menu key.
  2. Tap Settings.
  3. Tap About device.
  4. Tap Software update.
  5. Tap OK to start the device check for updates.
  6. Tap OK to begin the update.

Update from a computer

To download updates for your phone and install them using a computer, follow these steps:

Follow the device requirements above, along with the following:

  • Use a Samsung USB cable.
  • Back up your data prior to completing the update.

During the update, do not:

  • Use the device or press any keys.
  • Remove the battery, if applicable.
  • Turn off the device.
  • Disconnect the USB cable until the update is complete.

You will not be able to place a call during the update, not even an emergency call.

  1. Download and install Samsung Smart Switch that is compatible with your computer from http://www.samsung.com/us/support/smart-switch-support/#!/
  2. Connect the cable to a compatible USB port on your computer.
  3. Connect the other end of the cable to your mobile device.
  4. Allow your computer to install any required drivers for your device. This process may take a few minutes.
  5. Open Smart Switch on your computer, and allow it to make the connection.
  6. If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
  7. Click Update to begin downloading the necessary files.
  8. Click OK to proceed. Your device may turn off and on a few times during the update process. Once complete the device will return to the Home screen.

Issues after updating

If you experience issues after updating to the latest software version, follow these steps:

  1. Wipe your cache partition to make sure that all system files on your device are put back in order.
    1. Turn off the device.
    2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
    3. When the Samsung Galaxy Tab E logo screen displays, release only the Power key.
    4. When the Android logo displays, release all keys ('Installing system update' will show for about 30 - 60 seconds before showing the Android system recovery menu options).
    5. Press the Volume down key to highlight "wipe cache partition."
    6. Press the Power key.
    7. Once Cache wipe complete appears, press the Power key to select Reboot system now.
    8. The device restarts once the wipe is finished.
  2. If wiping the cache partition does not work, you may need to perform a master reset.
    1. From the Home screen, tap Apps  > Settings > Cloud and accounts > Backup and restore.
    2. If desired, tap Back up my data to move the slider to ON or OFF.
    3. If desired, tap Restore to move the slider to ON or OFF.
    4. Tap back to the main setting menu then tap General management > Factory data reset.
    5. Tap RESET.
    6. If you have screen lock turned on, enter your PIN or password.
    7. Tap Continue.
    8. Tap Delete all.

 


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