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Learn how to opt in / opt out of System Manager (Carrier IQ) on the Samsung Galaxy S9. System Manager makes it easier for T-Mobile to provide support for your device.

Opt in / out

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Collect diagnostics.
  3. Tap to enable or disable the following options:
    • Diagnostics
    • Issue Assist
    • Personalized Offers
  4. To learn more about the above, tap the More Info button.

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